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Các bài viết về nhân viên IT phần mềm :
1. IT Functional Application
- Create and communicate detailed project design and architecture design artifacts from which software development will take place.
- Collaborate with a variety of end users to gather and analyze reporting requirements and create data and reporting solutions.
- Work on multiple projects conducting design, code, test, debug, document, and review development efforts.
- Assist with activity, status and progress reports as well as with the creation of comprehensive test plans.
- Provide estimates for assigned development activities.
- Assist with the development and preparation of project plans and schedules.
- Ensure delivery of high quality products by performing code review and test plan review.
- Drive consistency and high standards across projects.
- Operate within MAISON development standards and Software Development Life Cycle (SDLC).
- Remain current with new capabilities in the SAP Development framework and make recommendations when appropriate for continuous improvement.
- Attend user groups, training or conferences to learn new technology and skills.
- Work in collaborative team environment following Rapid Application Development methodology or Agile methodology.
- Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
- Conduct all periodically checking for SAP, working with Internal/External audit about SAP-related subjects.
- Assists in other areas of the department and company as necessary.
2. IT Support Services
a.Respond to all SAP BIBO services request and problems within 2 hours and resolve it within 1 - 2 business days depending on the priority as detailed below
-High priority – from 1 to 2 hours.
-Medium priority – from 3 to 6 hours.
-Low priority – from 1 to 2 business days.
b.Take over the support of Ha noi & Da nang office sites from external vendor and ensure support is as per “a” above.
c.Implement automation tool and produce IT guide for end users to improve remote support
3. IT Project
Follow up and support all MAISON IT projects from BOM, SAP Leader for yearly
Acquire new IT knowledge and skills and attend at least one functional training and 1 soft skill training
5. IT Documentation
Ensure all the documentation related to Functional Specs of MAISON SAP BIBO system should be up to date.