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Service Technical Support Staff ngành ô tô

Worklink Việt Nam

Lượt xem: 7021 | Ngày cập nhật: 11/05/2020 (2 năm trước)

Tỉnh thành tuyển dụng: Hà Nội

Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ

Mức lương: 15 - 20 triệu

Thông tin

- Chức vụ: Nhân viên

- Kinh nghiệm: 1 - 2 năm kinh nghiệm

- Hình thức làm việc: Toàn thời gian cố định

- Yêu cầu bằng cấp: Đại học trở lên

- Yêu cầu giới tính: Nam

- Số lượng cần tuyển: 1 ứng viên

- Thời gian thử việc: 2 tháng

- Ngành nghề: Kỹ thuật ứng dụng Sản xuất - Vận hành sản xuất

Mô tả công việc

1. Technical support to customers and dealers
- Receive technical support request from customers and dealers
- Support customers and dealers to fix the technical problem online and on-site in normal and in urgent cases
2. Provide dealers and internal warranty team with warranty services
- Check the warranty cases on-site for product failure or operation failure
- Support internal department in the difficult cases
3. Support customer care event
- Safety & Eco driving training for customers at customer sites and event location
- Technical support and training for customers
- Support other events related to technical matter
4. Support technical training team to develop and standardize SOP:
- Free Maintenance Program
- High frequent maintenance and repair
5. Support engine test for Vehicle Type Approval.
- Support in removing the engine from the vehicle, installing the engine for testing at the testing center
6. Other activities
- Support Internal Production Division request
- Support parent company’s request (Service campaign, others)
- Other jobs upon assignment
7. Reporting
- Monthly technical report results report

Yêu cầu công việc

- Bachelor in automobile, mechanical, technical field
- 3-5 years’ experience in actual truck repair, heavy equipment, special purpose vehicle …etc.
- Analytical & problem solving - Technical.
- Understanding of dealer after sales operation and service technical matters.
- Experience in using diagnostic software.
- Hand-on technical skills
- Team work/Cross-functional working skill.
- Customer-oriented.
- Good at English.
- Bachelor in automobile, mechanical, technical field
- 3-5 years’ experience in actual truck repair, heavy equipment, special purpose vehicle …etc.
- Analytical & problem solving - Technical.
- Understanding of dealer after sales operation and service technical matters.
- Experience in using diagnostic software.
- Hand-on technical skills
- Team work/Cross-functional working skill.
- Customer-oriented.
- Good at English.

Quyền lợi được hưởng

• Competitive salary
• Contribute social – medical – unemployment insurance – accident insurance
• 13th month salary
• Special bonus according to company business situation
• Annual leave, sick leave, special leave according to company regulations under labor law
• Abroad training opportunities
• Summer trip
• Competitive salary
• Contribute social – medical – unemployment insurance – accident insurance
• 13th month salary
• Special bonus according to company business situation
• Annual leave, sick leave, special leave according to company regulations under labor law
• Abroad training opportunities
• Summer trip
• Competitive salary
• Contribute social – medical – unemployment insurance – accident insurance
• 13th month salary
• Special bonus according to company business situation
• Annual leave, sick leave, special leave according to company regulations under labor law
• Abroad training opportunities
• Summer trip

Hồ sơ bao gồm

CV tiếng Anh có ảnh

Hình ảnh

So sánh lương Nộp hồ sơ
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