Supervisor, Premium Management

Job description
At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.
Role Summary
• Manage and control the premium management to achieve Company’s set goals and objectives.
• Manage premium management tools/device to support for premium management
• Enhance system and procedure to adapt the business update
Main Accountabilities
• In charge of the premium collection by all channels; ensure all services for clients are satisfied and the premium management tools to support the operation.
• Develop the new payment channels to adapt the business demand and client service
• Follow-up and analyze the payment trend to support for high level report.
• Analyze the data to support the sales force in persistency ratio with collection progress and generate reports for high level management accurately and timely.
• Manage the premium receipts by auditing to avoid loss and misappropriation
• Enhance the systems and procedures to adapt the change of business or to fix the issues.
• Manage and control the daily operations to ensure all premium transaction are submitted and allocated into right accounts on system accurately and timely in alignment with the company’s policies and procedures.
• Provide information to client managers; get feedback and update client’s information as request.

- Competitive salary and bonus
- Healthcare, pension, training and employee activities
- Professional and active working environment