Team Leader / Trưởng Nhóm Nhà Hàng (Danang International Airport)

I. Job summary:
- Manage crew members efficiently and assign crew members to run the shift effectively.
- Offer the best service to our guests’ needs and follow company missions and vision.
II. Job specific tasks:
1. Assign crew member to run the shift effectively and efficiently.
2. Perform store / restaurant check according to company standard procedure of operation.
3. Supervising, arranging and assigning associate within work station efficiency and effectively in order to achieve the best service quality to customer.
4. Briefing out flight schedules, promotions and other related information, which is going to be effected to service quality and service speech in order to have good preparation during opening hour.
5. Carefully check on quantity and quality of goods when receiving
6. Handling guests complains adhere to company standards
7. Providing, answering guests’ feedback and concerns with courtesy and hospitality manner. Report and seek for advice from higher levels when unable answering guests’ concern.
8. Perform associate’s tasks when needed.
9. Providing guidelines, knowledge both in theory and practical to new comers adhere to company standards operation procedures. Constantly provide feedbacks, seeking for change of improvements and corrections of new employees’ behavior and skills.
10. Attend to all meetings, training programs of company and store / restaurant.
11. Handling shift hand-over effectively and efficiency, clarify when unclear. Perform other tasks when being assigned.
12. Recommending disciplinary actions to assistant store manager / store manager when associates / team leaders violating company policies.
13. Recomending transferring, promoting to all associates who are working under reporting line, to assistant store / restaurant manager. Recommendation must base on facts, figures and associate performance. Recommendation should submit to manager before the evaluation period.

Phụ cấp ăn ca đối với vị trí Nhân viên: 40.000đ/ ca làm việc
Sẽ được tham gia BHXH, BH quốc tế
Được phụ cấp phí gửi xe tại Sân bay
Được tham dự các khóa đào tạo chuyên sâu trong và ngoài nước theo chính sách của Tập đoàn
Được làm việc trong môi trường chuyên nghiệp, năng động và rất thân thiện
Có cơ hội thăng tiến cao
Các vị trí cao hơn vị trí nhân viên sẽ còn nhiều phúc lợi khác (trao đổi chi tiết khi phỏng vấn)