Technical Support Engineer (Prefer Exp in Banking and Finance)

* Job Function Summary
The firm is looking to hire a junior desktop support engineer to work as part of the TechSupport team in Singapore to support the firm’s global users. The successful candidate will be expected to work in most areas of technology support both in office and in the data center. He/she is also expected to identify when to escalate issues and requests to appropriate global support groups. The successful candidate must be able to work very independently, display good teamwork and able to work early morning shift and occasionally on weekends.
* Principal Responsibilities
- Handle global user’s support call and frontline PC desktop support.
- Video Conferencing setup and coordination.
- Application installation, support and troubleshooting.
- Desktop hardware management, including Desk MAC (Move, Add, Change).
- Mobile computing support, i.e. laptop, remote access, blackberry/iPhone.

- Training Globally - Mức lương: 1000 đến 1500 $ - Overtime Bonus