Training Manager

The Training Manager will identify training and developmental needs and drive suitable training for internal and external customers.
Training manager works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company.
Training manager responsibilities include enhancing employees’ skills, performance, productivity and quality of work.
Major job responsibilities:
- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
- Draw an overall or individualized training and development plan that addresses needs and expectations.
- Deploy a wide variety of training methods.
- Conduct effective induction and orientation session.
- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
- Manage training budget.
- Provide opportunities for ongoing development.
- Resolve any specific problems and tailor training programs as necessary.
- Maintain a keen understanding of training trends, developments and best practices.
- Direct report: Training director and HoChiMinh Branch Director

- Income: Salary 900 – 1200$/month + KPI + Bonus
- Attractive policies for manager position
- Opportunity to advance to senior management positions.
- Be able to work and in Vietnams No.1 Contact Center & BPO company