MÔ TẢ CÔNG VIỆC
District Sales Supervisor:
- Manage and monitor the activities and performance of sales team
- Establish, manage an effective and practical call plan in cooperation with Sales Consultant (SC): review call plan monthly/quarterly
- Check and follow-up SC activities to maintain a schedule of calls on customer
- Spend 75% of time working on field and make double visit with SC
- Set up sales target & follow-up the realization of SC target
- Up-date to SC all information: company sales policy, product knowledge, price, promotion campaign…
- Organize weekly, monthly meeting with SC to review market situation, identify problem to find proper solution
- Evaluate SC performance and give necessary training to SC (product knowledge, selling skill…) to improve and develop their competence and make proposal to BM/SM to motivate SC
- Support SC in making toxic drug forecast, market survey
- Propose good candidate and make the first selection
Report and support Business Unit Manager to achieve objectives of Sales Department and company
- Implement strictly company policy
- Keep confidential principal information (sales figures, price, promotional activity, marketing & sales policy…)
- Make annual sales forecast, monthly expense forecast
- Respect deadline of report submission (weekly, monthly, sales target, appraisal of SC performance, monthly expenses forecast, call report and other extra reports required by BM/BUM)
- Collect necessary information relating to competitors’ activities or other issues which may affect Sales Department and Company business & report to BM/SM for further action
- Look for & make proposal to BM/SM new customers, new territory, new business opportunity
- Ensure of having correct information by reviewing customer database together with SC
- Perform effectively special or extra mission, task assigned by BM/SM (market survey, product knowledge …)
- Prepare & follow-up drug tenders, sales contract
- Co-ordinate & keep good relationship with other sales teams in Sales Department, customers, internal departments
- Co-operate with other departments to solve all issues relating to operation, payment, delivery (if any)
- Co-ordinate with principals in field working, discussion on promotion campaign, exchange of market information, customer’s feedback
- Participate in organization of Company event (Customer Party, seminar…)
- Control cost
- Follow up, evaluate and make proposal to improve agent activity
Territory Account Management (TEAM)
- Act as Team Coach for assigned territory
- Attend monthly cooperation meetings between all departments in relation with customers to improve service levels to trade (See TEAM procedures for further details)
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