Collection Recovery Supervisor - Đà Nẵng

Manages the external law firms of PRUFCO who are providing recovery debt collection service.
Agency visits are done on a weekly basis for each law firm with corresponding agency visit report.
Strategize and plan with the Recovery Manager/Collection Head on how to improve or maximize recovery collections.
Support the Recovery Manager/Collection Head in the implementation of initiatives, strategies and plan for recovery.
Supports in training and coaching the agency collectors how to approach, negotiate and suggest payment options to customers and arrive at firm settlement arrangement.
Supports the agencies on handling difficult cases to maximize recoveries.
Monitors the performance of each agency and conducts portfolio review on a regular basis, weekly/monthly/quarterly.
Tracks the daily collection for each agency and ensure each agency is updated on the amount collected.
Tracks and produce the weekly reports monitoring each agency tele and field status.
Ensures proper and sound evaluation is provided to each agency on a monthly basis.

- Attractive Salary and Bonus - Health Insurance and Social Insurance Regulated by Vietnam Labor Law - Professional, Dynamic working Environment