Prudential Vietnam Finance Company

General Information
Job Title: Application Development Officer
Department: Technology/ Operations & Technology Dept
Location: Ho Chi Minh City
Report to: Application Development, Assistant Manager
No. of Subordinates: N/A
Job Summary
To develop and maintain in-house IT applications and MIS reports
Key Accountabilities and Performance measures
- Build MIS reports to support business requirements --> To be able to design MIS reports which are in-line with business requirements/timeline
- Analyze business data/requirements to convert into effective report --> To be able to understand business process, database structure to develop business reports.
- Develop and maintain in-house applications --> To get the required knowledge transfer for the product knowledge and business process from Users/BA/Application Development Manager to be able to develop and maintain in-house applications.
- Complete assigned tasks from IT Application Development Assistant Manager --> To have a mutual agreement on the performance metric with.

Department : Finance
Location : Ho Chi Minh City
Report to : Accounting Manager
Key Accountabilities
1. Be in-charged of account payable to proceed payments are in line with company’s policies and procedures. - 45%
2. Fixed assets controlling. - 20%
• Monthly fixed assets depreciation and cost amortization.
• Liaison with IT/Property Management for annual physical count of fixed assets.
• Named asset code and follow up labeling asset code
• Assist Fixed Asset internal report
3. Intercompany transaction - 5%
• Post and reconcile intercompany transaction by monthly
• Manage Intercompany transaction related parties
• Accrual expense related to intercompany transaction.
4. Follow up Credit Card Usage and Credit Card management profile - 5%
5. Be in-charged bank reconciliation as assignment at month-end closing - 15%
6. Prepare and monitor account reconciliation for accounts under assignment - 5%
7. Follow up on all pending invoices to support tax saving and ensure good documents for accounting record filling. - 5%
8. Ad hoc tasks: to be assigned to support team member as and when required.

Job Summary:
The role requires the leadership and management of technical security, identify trends and drive security improvements across Technology.
Ensure that we have the correct IT policies, procedures, standards, RACI charts and practices for conformance with the IT Governance Framework and mandatory legislation and regulations.
You will be the primary point of contact for audits and risk assessments of the process whether regulatory, external or internal, and to implement and maintain Process Controls
Key Accountabilities:
− Achieves system security operational objectives by overseeing, contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
− Advises senior management by identifying critical security issues; recommending risk-reduction solutions.
− Development, managing and ensuring that the respective functional managers have the correct IT policies, procedures, standards, and practices for conformance with the IT Governance Framework and mandatory legislation and regulations, in place, as defined by Group Compliance. Maintenance across the documentation management lifecycle.
− Define IT RACI charts the acceptance of responsibilities in respect of the supply and demand for IT.
− Manage day-to-day activities related to developing, advising, operations on the IT Functional Area to ensure those follow policies, standards, procedures. Recognize and identify potential areas where existing policies, standards and procedures require change.
− Perform regular IT Governance Maturity Assessments for the respective IT Functional Areas.
− Develop a training plan aligned to the IT Governance for all IT Functional Areas, based on the defined current Skills Matrix.
− Work directly with technical and business leadership across the organization to select, deploy and validate security controls to ensure security and compliance requirements are maintained.
− Conducting internal assessments of IT Policies, Standards and Process compliance to IT Audit standards.
− Manage relationships and interactions with internal and external auditors and risk management bodies, and reviewing, reporting on open issues both prior to and subsequent to issuance.
− Discuss the IT Audit Plan. Collaborate with Group IT to define audit scope.
− Facilitate all requests for information from Group IT for audits.
− Follow-up and provide feedback on all IT Audit findings by collaboration with IT Management.
− Lead and manage the process of self-assessment as part of the overall IT Governance Framework.
− Performs other related duties as required.

- Manage credit quality team & execute credit quality review to ensure the credit risk policies, credit collection activities are properly followed by the relevant departments.
- Communicate with relevant people regarding the result of the findings with proposed action plans for rectification; prepare summary reports on error/ compliance trend.
- Actively participate and contribute towards development and enhancement of portfolio management & collection activities to optimize loss rate, competitive position and customer satisfaction;
- Review credit policy changes and guide other departments about requirements.
- Approve deviation (both credit & processing) of all Sales channels
- Conduct credit review test for credit verifier, underwriter & Sales agent.
- Manage post-checking activities for Sales agent recruitment process
- Be responsible for system enhancement and UAT test for Credit quality control functionalities
- Be responsible for all audit, inspection & compliance satisfactory (both internal & external), under Credit quality control scope.

- Continuously reviewing, monitoring and implementing specialized triggers for sales force to detect fraud trend.
- Conducting in-depth investigation upon findings through data review to detect actual fraud incidents.
- Conducting independent field check any suspicious incidents on the requirement basis.
- Communicating with relevant departments of fraud incident outcomes and handling the case from the start to
the end process.
- Proactively liaising with law enforcement agencies and government offices to ensure the company maintains
sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud
handling.
- Properly taking preventive action based on the findings to effectively protect the Company from any
foreseeable or potential damage.
- Assisting team members and Fraud Prevention Manager in daily tasks.
- Performing ad hoc task as per business requirements.

Would you like to grow with one of the best leading consumer finance company in the world?
Would you like to develop yourself in a professional and good working environment?
If YES, Prudential Vietnam Finance is looking for you!
Report to : Chief Risk Officer (foreigner)
No. of Subordinates: 2 - 3 pax
Location : Ho Chi Minh City
As important part of Organization, Decision Science Department plays the key role in building centralized database and system; provides the consolidated insight of company level through various analysis from Sales, Risk to Finance aspects. Decision Science Department would handle the circle of responsibilities from technology, data, process, usage and strategy to give value solution to Board of Management under independent party (3P) view.
Key Accountabilities
1. Provide insight through data analysis in various aspects encompassing Sales, Risk, Finance and Operations perspective as an independent function from Risk or Sales.
2. In charge of company database management such as database (DB) structure design and centralizing all information, etc.
3. Be a bridge between business and IT for work-related data management.
4. Operationalize business analytics in order to bring tangible values for relevant business divisions.
5. Develop tools to provide standards MIS such as dashboard for entire company level.
6. Market research and provide outlooks for business strategy.
7. Support business project by providing various ad-hoc analysis to concerned departments.
8. Monitor/alert operation efficiency and business trends in deep level.
9. Operationalize business analytics in order to bring tangible values for relevant business divisions.
10. Develop the team through on-going coaching, goal-setting, performance management and training.
11. Other key projects as the business needs & jobs assigned by Board of Management time to time.

This job holder is responsible for producing the analytic packs, important reports, having regular review with Policy team on the most updated policy to review the impact of new policies. The job holder has knowledge in statistical modeling and segmentation to conduct various functional performance monitoring & measurement. The position also require strong ability in working with various stakeholders, departments to generate MIS reports as required.
- Prepare ad-hoc analysis and MIS reports on regular basis (daily, weekly, monthly…) for various departments/ functions
- Analyze data for trends, issues, inaccuracies, and inconsistencies; report findings and execute management decision as appropriate
- Regularly conducting portfolio review with credit policy & product team, credit operation units to address the trends, issues & inconsistencies, propose action plans.
- Applying various statistical techniques (segmentation, pattern, decision tree, regression…) in data mining to propose business changes.
- Setting up scorecard rules in system by cooperating with IT team to integrate scoring logic in core banking system. Periodically monitoring credit risk scorecard models to ensure validity, accuracy, compatibility with business requirements
- Proposing new approaches in risk modeling and segmentation to enhance risk management and credit policies
- Conduct on job training for analytic team members.
- System and database enhancement by addressing issues and executing UAT

This job holder is responsible for producing the analytic packs, important reports, having regular review with Policy team on the most updated policy to review the impact of new policies. The job holder has knowledge in statistical modeling and segmentation to conduct various functional performance monitoring & measurement. The position also require strong ability in working with various stakeholders, departments to generate MIS reports as required.
- Prepare ad-hoc analysis and MIS reports on regular basis (daily, weekly, monthly…) for various departments/ functions
- Analyze data for trends, issues, inaccuracies, and inconsistencies; report findings and execute management decision as appropriate
- Regularly conducting portfolio review with credit policy & product team, credit operation units to address the trends, issues & inconsistencies, propose action plans.
- Applying various statistical techniques (segmentation, pattern, decision tree, regression…) in data mining to propose business changes.
- Setting up scorecard rules in system by cooperating with IT team to integrate scoring logic in core banking system. Periodically monitoring credit risk scorecard models to ensure validity, accuracy, compatibility with business requirements
- Proposing new approaches in risk modeling and segmentation to enhance risk management and credit policies
- Conduct on job training for analytic team members.
- System and database enhancement by addressing issues and executing UAT

- Credit policy management: to develop/implement/measure/track credit policies and procedures including system setup testing to ensure properly execution of new credit policies/products/credit test, conduct training and guidance to execution functions (sales, verification, underwriting, collection…).
- Portfolio management, modeling & analytics: to analyze and mine credit performance by credit risk quantitative models, analytics to provide findings for business decision making and adjustment. To pattern and segment portfolio to identify various kind of credit risks.
- Company database management: to manage different kinds of company database, refresh lists of companies to target, classify various customer segments.
- Due diligence: to establish, maintain due diligence, moderate/ co-ordinate activities from relevant counter-parties to seek business growth, process enhancement opportunities.
- Internal policy manual/guideline and external/legal letter control: to be responsible to prepare, submit and retain documents related to Credit Risk for both internal & external usage purposes (internal lending policy, SBV/CIC reports, regulation/legal documents, operational risk documents ...) to ensure the compliance with local/regional requirements.
- Macro economy, competitor, and market intelligence: to be vigilant for overall macro economy trend, competition landscape/movement for executing required counter measure to weather the situation to the favor of the business with timely report to Risk.Com and management.

Job Summary
The key purpose is to lead a sales team in a customer service center and sales. This includes the responsibility of coaching, training the sales team to perform respective sales calls process professionally and effectively. Especially sales target, COA, productivities and Fraud.
Key Accountabilities
Sales planning
- Setting up SMART target for sales team, contributing to company sales forecast. Proactively propose/ contribute to micro-marketing.
Sales execution
- The role will require ensure that the sales plan, events, activities… are well briefed to sales team, and will be completely & effectively executed in the field.
Sales analysis
- To perform sales analysis on monthly basis, ensuring both gaps and potentials are identified and proper action will be taken to maximize sales achievement
Team motivation
- To ensure incentive schemes are properly run, the best performers will be recognized and rewarded

Job Summary
• The Head of Partnership Development play a key role in researching, analyzing the digital, fintech market and other B2B to identify partnership opportunities
• He/she takes ownership of developing a digital partner network and works with stakeholders across the Company to ensure maximizing value of partnership aligning with the Company strategies. The portfolio includes, but not limited to, e-commerce businesses, digital financial service providers, real estate floors, travel platforms, etc.
• He/she coordinates with Head of Digital Marketing to play leader role to follow up effectiveness of partner channels to maximize opportunity of acquisition conversion.
Key Accountabilities
• Identify and exploit opportunities and delivering projects in contribution to business with digital and innovation strategies including digital lead generation, co-marketing and on-the-go rewards
• Proactively develop digital partnerships and ongoing relationship to maximize effectiveness of network built
• Structure, negotiate and execute digital partnership deals taking the lead on certain deals and supporting the Head of Customer Experience, Brand & Communication on other non-digital deals
• Actively lead the team to leverage partnership thru programs, products to contribute to company’s acquisition goal
• Work collaboratively with relevant business stakeholders across the Company to drive forward new opportunities in innovation way
• Provide thought leadership and perspective for adoption technologies where appropriate
• Be an escalation point for issues within projects that require stakeholder communication.

Would you like to grow with one of the best leading consumer finance company in the world?
Would you like to develop yourself in a professional and good working environment?
If YES, Prudential Vietnam Finance is looking for you!
We need 2 Data Analysts (Decision Science Officer) who will report to the Decision Science Head. This job is based in Ho Chi Minh City.
As important part of Organization, Decision Science Department plays the key role in building centralized database and system; provides the consolidated insight of company level through various analysis from Sales, Risk to Finance aspects. Decision Science Department would handle the circle of responsibilities from technology, data, process, usage and strategy to give value solution to Board of Management under independent party (3P) view.
Key Accountabilities
1. Provide insight through data analysis in various aspects encompassing Sales, Risk, Finance and Operations perspective as an independent function from Risk or Sales.
2. In charge of company database management such as database (DB) structure design and centralizing all information, etc.
3. Be a bridge between business and other departments for work-related data management.
4. Operationalize business analytics in order to bring tangible values for relevant business divisions.
5. Develop tools to provide standards MIS such as dashboard for entire company level.
6. Market research and provide outlooks for business strategy.
7. Support business project by providing various ad-hoc analysis to concerned departments.
8. Monitor/alert operation efficiency and business trends in deep level.
9. Operationalize business analytics in order to bring tangible values for relevant business divisions.
10. Other key projects as the business needs & jobs assigned by Decision Science Manager/ Assistant Manager time to time.

Department: Human Resources
Location: Ho Chi Minh City
Report to: Senior Recruitment Manager
Number Subordinates: n/a
Job Summary
The Job holder is responsible for a full cycle of recruitment process from entry-level to mid-manager levels across Vietnam. He/she is also in-charged of planning and implementing all recruitment activities (via employer branding, job fairs…) to maximize potential candidate pools.
Key Accountabilities
1. Hiring & Selection:
• Identify and build candidate database from various sources (Jobsite, internal referral, networking, social media, own database, university…) to attract talents.
• Take responsible for full cycle of recruitment process of all assigned open vacancies from selection, hiring, on-boarding process.
• Keep track recruitment metric (time to hire, quality of hire & cost per hire) and also ensure it is compliant with Company Policy.
• Work closely with Hiring Managers to understand job requirements to ensure qualification match, culture fit and compatibility as well as fulfill business needs.
• Propose proper actions and solutions for recruitment needs. Maintain rapport with potential candidates and relevant stakeholders…
• Support new hires all information, guidance to ensure they have good supports to accomplish their goals during probation time.
• Take ownership and effectively deliver your assigned tasks as per set KPIs. Keep LM/HMs updated the hiring progress on regular basis.
• Ensure all required reports (Employees’ Master File, Open vacancy tracker, Internal Referral report and Referees’ list …)..
• Take ownership of “hiring process” on myHR (Workday) for all new hires.
• Act as Key contact point of Recruitment team when Team Head’s away.
2. Employer Branding & others:
• Build database for the company succession plan
• Plan, propose action plan for Employer Branding activities per year (attend Job fairs/events or other student engagement activities).
• Support other HR projects and administrative duties as required Line Manager
• Frequently update the required reports (Open vacancy tracker, Org chart of all departments if changed
• Take responsibilities for internal job posting and jobsites
• Other ad-hoc tasks are assigned from LM from time to time.

Department: Branch Network
Location: SIPs (“Service Introduction Point”) Bình Dương
Report to DTH Manager(s)
Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and
possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As
the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch
Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.

Department: Human Resources
Location: Ho Chi Minh City
Report to: Senior Recruitment Manager
Number Subordinates: n/a
Job Summary
The Job holder is responsible for a full cycle of recruitment process from entry-level to mid-manager levels across Vietnam. He/she is also in-charged of planning and implementing all recruitment activities (via employer branding, job fairs…) to maximize potential candidate pools.
Key Accountabilities
1. Hiring & Selection:
• Identify and build candidate database from various sources (Jobsite, internal referral, networking, social media, own database, university…) to attract talents.
• Take responsible for full cycle of recruitment process of all assigned open vacancies from selection, hiring, on-boarding process.
• Keep track recruitment metric (time to hire, quality of hire & cost per hire) and also ensure it is compliant with Company Policy.
• Work closely with Hiring Managers to understand job requirements to ensure qualification match, culture fit and compatibility as well as fulfill business needs.
• Propose proper actions and solutions for recruitment needs. Maintain rapport with potential candidates and relevant stakeholders…
• Support new hires all information, guidance to ensure they have good supports to accomplish their goals during probation time.
• Take ownership and effectively deliver your assigned tasks as per set KPIs. Keep LM/HMs updated the hiring progress on regular basis.
• Ensure all required reports (Employees’ Master File, Open vacancy tracker, Internal Referral report and Referees’ list …)..
• Take ownership of “hiring process” on myHR (Workday) for all new hires.
• Act as Key contact point of Recruitment team when Team Head’s away.
2. Employer Branding & others:
• Build database for the company succession plan
• Plan, propose action plan for Employer Branding activities per year (attend Job fairs/events or other student engagement activities).
• Support other HR projects and administrative duties as required Line Manager
• Frequently update the required reports (Open vacancy tracker, Org chart of all departments if changed
• Take responsibilities for internal job posting and jobsites
• Other ad-hoc tasks are assigned from LM from time to time.

Would you like to develop yourself in a dynamic and open working environment?
Are you looking for a good and friendly one?
If YES, Prudential Vietnam Finance is looking for you!
We need a team member for HRBP team in HCMC who is good at marketing, use marketing language to write attractive job descriptions, have a good eye in design and know where to attract and search the right candidates by using social media channels and web portals.
As a member of a young and dynamic team, you will oversee the followings:
1. Rewrite the job description and make it more attractive by using marketing language.
2. Write attractive contents to support for the job posting on Social Media.
3. Be in charge of job posting on Social Media Channels (Facebook/ Linkedin/ Zalo), groups, forums…
4. Research useful job posting channels and try to maximize the quantity and quality of candidates
5. Support recruitment of HRBP team (screen CVs, arrange interview, reference & qualification check, do offer letter…). If you dont know recruitment and interview skills, you will be trained.
6. Support update candidate profiles in the system
7. Do recruitment reports
8. Perform other tasks as required to meet the needs of the business.

Would you like to grow with one of the best leading consumer finance company in the world?
Would you like to develop yourself in a professional and good working environment?
If YES, Prudential Vietnam Finance is looking for you!
Report to : Chief Risk Officer (foreigner)
No. of Subordinates: 2 - 3 pax
Location : Ho Chi Minh City
As important part of Organization, Decision Science Department plays the key role in building centralized database and system; provides the consolidated insight of company level through various analysis from Sales, Risk to Finance aspects. Decision Science Department would handle the circle of responsibilities from technology, data, process, usage and strategy to give value solution to Board of Management under independent party (3P) view.
Key Accountabilities
1. Provide insight through data analysis in various aspects encompassing Sales, Risk, Finance and Operations perspective as an independent function from Risk or Sales.
2. In charge of company database management such as database (DB) structure design and centralizing all information, etc.
3. Be a bridge between business and IT for work-related data management.
4. Operationalize business analytics in order to bring tangible values for relevant business divisions.
5. Develop tools to provide standards MIS such as dashboard for entire company level.
6. Market research and provide outlooks for business strategy.
7. Support business project by providing various ad-hoc analysis to concerned departments.
8. Monitor/alert operation efficiency and business trends in deep level.
9. Operationalize business analytics in order to bring tangible values for relevant business divisions.
10. Develop the team through on-going coaching, goal-setting, performance management and training.
11. Other key projects as the business needs & jobs assigned by Board of Management time to time.

Would you like to develop yourself in a dynamic and open working environment?
Are you looking for a good and friendly one?
If YES, Prudential Vietnam Finance is looking for you!
We need a new team member for HRBP team in Hanoi who will support us in recruitment (65%), conduct orientation training for new staff (15%) and other administration tasks and paper work in human resources (20%)
As a member of a dynamic team, you will oversee the followings:
1. Sourcing lead for mass recruitment (both Outsource & Full time Employees)
2. Write attractive content and post job on Social Media Channels (Facebook/ Linkedin/ Zalo), groups, forums…and other job portal websites
3. Screen CVs, interview and do employment check following our recruitment policy and process
4. Update new hire information/ transfer/ termination in HR database and AIS system.
5. Raise request to create finger access for new hire
6. Coordinate with Property team to arrange workstation and necessary office facilities for the new hire
7. Collect new employee documents, follow the new hire check-list to make sure it is compliance with our recruitment policy and process before sending to the Recruitment team.
8. Conduct Orientation training for new hire
9. Arrange service provider (SP) contract/ labour contract for new hire and follow up SP contract/ labour contract renewal.
10. Do recruitment and training reports
11. Other tasks as required to meet the needs of the business.

Would you like to develop yourself in an open working environment?
Are you looking for a good and friendly one?
If YES, Prudential Vietnam Finance is looking for you!
We are looking for a good Admin Staff to support our HR Dept.
As a team member of Human Resources Business Partner (HRBP) team, you will have the following responsibilities:
1. Support Recruitment team to check AML, Fraud and CIC of potential candidates in the system following our recruitment process
2. Update new hire information in AIS system
3. Raise request to create finger access for new hire
4. Coordinate with Property team to arrange workstation and necessary office facilities for the new hire
5. Collect new employee documents, follow the new hire check-list to make sure it is compliance with our recruitment policy and process before sending to the Recruitment team.
6. Update new hire information/ transfer/ termination in HR database and AIS system.
7. Arrange service provider (SP) contract for new hire and follow up SP contract renewal.
8. Do daily attendance report for Outsource staff and support timesheet report for Tele Collector and Admin
9. Support recruitment in interview arrangement and CVs screening if it is necessary
10. Perform other tasks as required to meet the needs of the business.

Would you like to grow with one of the best leading consumer finance company in the world?
Would you like to develop yourself in a professional and good working environment?
If YES, Prudential Vietnam Finance is looking for you!
We need 2 Decision Science Officers ( Data Science Officers) who will report to the Decision Science Head. This job is based in Ho Chi Minh City.
As important part of Organization, Decision Science Department plays the key role in building centralized database and system; provides the consolidated insight of company level through various analysis from Sales, Risk to Finance aspects. Decision Science Department would handle the circle of responsibilities from technology, data, process, usage and strategy to give value solution to Board of Management under independent party (3P) view.
Key Accountabilities
1. Provide insight through data analysis in various aspects encompassing Sales, Risk, Finance and Operations perspective as an independent function from Risk or Sales.
2. In charge of company database management such as database (DB) structure design and centralizing all information, etc.
3. Be a bridge between business and IT for work-related data management.
4. Operationalize business analytics in order to bring tangible values for relevant business divisions.
5. Develop tools to provide standards MIS such as dashboard for entire company level.
6. Market research and provide outlooks for business strategy.
7. Support business project by providing various ad-hoc analysis to concerned departments.
8. Monitor/alert operation efficiency and business trends in deep level.
9. Operationalize business analytics in order to bring tangible values for relevant business divisions.
10. Other key projects as the business needs & jobs assigned by Decision Science Manager/ Assistant Manager time to time.