Trang chủ
Hành chính - Văn phòng
★☆★ Customer Care Representative – Hot Job for Fresh Graduate ★☆★

★☆★ Customer Care Representative – Hot Job for Fresh Graduate ★☆★

vietnamworks

Ngành nghề:

Hành chính - Văn phòng Dịch vụ Khách sạn - Nhà hàng

Lương: Thỏa thuận

Địa điểm: Hà Nội

Mức lương

Thỏa thuận

Địa điểm

Hà Nội

Hạn nộp

06/03/2026

Hạn nộp: 06/03/2026

vietnamworks

Hành chính - Văn phòng Dịch vụ Khách sạn - Nhà hàng

Công ty

Chi tiết tin tuyển dụng

Mô tả công việc

After a certain of time using our jobsite to find your dream job, Have You – Vietnamworks User – ever wondered what were doing every day to bring you jobs and make you satisfies with our service?
The fastest way to have the answer is to become a part of us - a Customer Care Representative at Vietnaworks!
Customer Care Representative (CCR) opens for FRESH GRADUATED candidates who are DEDICATED in customer service, have proven ability to deal with problem in a calming manner, possess WOW SERVICE MINDSET with a clever communication.
CCR’s main tasks to perform well are:
1. Customer Experience:
- Trouble shoot problems happen to customers on website;
- Directly support customers to fulfill their requests via multi channels (live chat, email, hotline);
- Improve customer experience at any contact points.
2. Customer Satisfaction:
- Support customer to recruit candidates (screen & advise CV, search suitable candidates...)
- Proactively study jobs online and have proper advices that help customers to recruit effectively.
3. Service Excellence Culture:
- Generate and in charge of some initiatives to promote and strengthen company’s service culture.
4. Special projects:
- Assist in ad-hoc projects assigned by Line Manager

Quyền lợi

- 15 Annual Leaves Per Year; Urgent Case Days;... - Soft Skills Training: Problem Solving, Time Management, ... - Special Awards: Creative Idea; Client Supportiveness; Client Engagement;...

Yêu cầu

1. Academic Requirement:
- Fresh graduated in Foreign Language, Human Resource, Hospitality or related fields.
- Have experiences in Recruitment, Customer Service and Hospitality is preferable.
2. Skills Requirement:
- Great customer service mindset is a must.
- Strong communication skills (both in writing and speaking Vietnamese/English).
- Can work under high pressure and ability to generate ideas.
- Carefulness, Detailed, Problem Solving skills.
- Can-do, Adaptability and Willing-to-learn attitudes.
- Proficient in Word, Excel, Power Point, Outlook and Internet.

Giới tính: Không yêu cầu

Độ tuổi: Không yêu cầu