Customer Care Representative – Hot Job for Fresh Graduate

After a certain of time using our jobsite to find your dream job, Have You – Vietnamworks User – ever wondered what were doing every day to bring you jobs and make you satisfies with our service?
The fastest way to have the answer is to become a part of us - a Customer Care Representative at Vietnaworks!
Customer Care Representative (CCR) opens for FRESH GRADUATED candidates who are DEDICATED in customer service, have proven ability to deal with problem in a calming manner, possess WOW SERVICE MINDSET with a clever communication.
CCR’s main tasks to perform well are:
1. Customer Experience:
- Trouble shoot problems happen to customers on website;
- Directly support customers to fulfill their requests via multi channels (live chat, email, hotline);
- Improve customer experience at any contact points.
2. Customer Satisfaction:
- Support customer to recruit candidates (screen & advise CV, search suitable candidates...)
- Proactively study jobs online and have proper advices that help customers to recruit effectively.
3. Service Excellence Culture:
- Generate and in charge of some initiatives to promote and strengthen company’s service culture.
4. Special projects:
- Assist in ad-hoc projects assigned by Line Manager

- 15 days Full Paid Leave ＋ 6 days Sick Leave ＋ 5 Urgent Case Day for Full Year - Premium Healthcare Program - Various Training Program and Team - building Activities, Events