Lưu công việc
SO SÁNH LƯƠNG
Nộp hồ sơ
Kinh nghiệm:Không yêu cầu
Hình thức làm việc:Toàn thời gian cố định
Yêu cầu bằng cấp:Không yêu cầu
Yêu cầu giới tính:Không yêu cầu
Số lượng cần tuyển:0 ứng viên
Khách sạn - Nhà hàng
Địa chỉ: Phu Quoc, Kien Giang
Mô tả công việc
Oversee Human Resources programmes, including recruiting/employment, compensation, benefits, employee relations, recognition programmes, and training programmes, to ensure policy compliance for hotel team members. Build and promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life. Coach and counsel General Manager and leadership team on all people-related issues.
•Assist in the creation of and work within the established Human Resources department budget.
•Monitor staffing and labour standards to manage costs.
•Mitigate financial risks associated with employee relations issues.
•Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
•Create programmes to foster teamwork and a positive work environment for all team members (example: all team meetings, team member recognition and celebration events, social committees, health fairs, etc.).
•Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programmes, to foster productivity and enhance performance.
•Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programmes.
•Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes.
•Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
•Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs.
•Stay current on market trends and local changes that impact guest satisfaction.
•Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
•Work with department managers to develop initiatives to achieve service standards and drive continuous improvement in the guest experience.
•Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
•Ensure compliance with relevant employment laws and hotel or company policies and procedures.
•Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.
•Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues.
•In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
•Perform other duties as assigned. May also serve as manager on duty.
Yêu cầu công việc
Bachelor’s degree / higher education qualification / equivalent plus 4 years of related experience in Human Resources. Some supervisory experience also preferred. Professional HR
designation preferred. Ability to maintain confidentiality to the extent possible in all Human Resources-related matters. Other languages preferred.
•Experience in Staff Management of 500+ employees
•Senior HR Management Experience in Asia
•HR Management Experience in remote locations or Islands
•Experience in Management of Staff Accommodation and Staff Leisure activities
•Interpretation of Labor Awards/Code
•Monthly Rest & Relaxation allowance
•Food & Beverage Allowance
•20 days annual leave and relevant public holidays
•International Health insurance
•Learning and development programs
•Annual Home leave ticket
•IHG Staff Discounts
Note: Position is Single Status basis
Quyền lợi được hưởng
- Lương tháng 13
- Bảo hiểm
Sức khỏe Bảo Việt
- 20 ngày phép năm
Giới thiệu về công ty
Intercontinental Phu Quoc Long Beach Resort
Xem chi tiết công ty
Địa chỉ : Phu Quoc, Kien Giang
Người liên hệ : Bộ phận nhân sự Intercontinental Phu Quoc Long Beach Resort
Quy mô công ty : Trên 1000 nhân viên
InterContinental Phu Quoc is located on Long Beach, 116 hectare site in Vietnam’s largest island, as referred to as “Pearl Island”. Just 10 mins away from the airport as part of the integrated estate development. With upcoming development in the near future, it will feature an Marina area, Waterpark plus many other facilities. This luxury property set amidst in a strategic location, 463 rooms and suites featuring 2 wings; Resort Wing and Sky Tower, including award winning Club InterContinental Club. It offers first class wedding and events space, culinary and spa experiences.