Tìm việc làm nhanh & Tuyển dụng hiệu quả

Tìm kiếm nâng cao

Chi Tiết Nhà Tuyển Dụng

địa chỉ
Địa chỉ: Phu Quoc, Kien Giang

quy mô công ty
Quy mô: Từ 1000 - 3000 nhân viên

Mô tả công ty

InterContinental Phu Quoc is located on Long Beach, 116 hectare site in Vietnam’s largest island, as referred to as “Pearl Island”. Just 10 mins away from the airport as part of the integrated estate development. With upcoming development in the near future, it will feature an Marina area, Waterpark plus many other facilities. This luxury property set amidst in a strategic location, 463 rooms and suites featuring 2 wings; Resort Wing and Sky Tower, including award winning Club InterContinental Club. It offers first class wedding and events space, culinary and spa experiences.

Intercontinental Phu Quoc Long Beach Resort Tuyển Dụng

Japanese Guest Relations Officer- InterContinental Phu Quoc Long Beach Resort

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
- Greet Japanese guests and other guests when needed upon arrival
- Plan and co-ordinate the provision of friendly, efficient services to Japanese guests and other guests when needed
- Schedule, co-ordinate and supervise all activities for Japanese guests and other guests when needed
- Plan and co-ordinate all promotional activities targeting clients
- Trace relevant statistics about clientele
- Assist with check-ins/check-outs of Japanese guests and other guests when needed
- Room Japanese guests and other guests when needed
- Cover guest relations desk
- Assist Japanese guests and other guests when needed with airline bookings and reconfirmations
- Assist all departments in being receptive to the needs of guests
- Attend recreational activities when necessary
- Plan and conduct group and function rundown meetings
- Assist in any other duties when required by the Guest Relations Manager
- Assist with translations (information; guest directory; menus etc) as required
- Provide feedback from Guests to Manager for actions
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IT Officer Nhân Viên Công Nghệ Thông Tin

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềIT phần mềm, IT Phần cứng - mạng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
• Assist with information technology support and troubleshooting ensuring the highest level of computer performance, efficiency and security.
• Meet with hotel staff/clients to ascertain/understand their needs and provide prompt and professional assistance and support.
• Set up and organize workstation with designated supplies, forms, and resource materials.
• Conducts periodic tests and inspections to ensure all departments are complying with required procedures.
• Identify training needs and recommend actions in order to resolve those needs.
• Assist in the monitoring of all related hotel systems and ensure proper operation and condition.
• Monitor inventory and supplies and ensure that replenishments are ordered in a timely manner. Report shortages immediately to supervisor.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
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Thực Tập Sinh Kế Toán

Mới Tốt Nghiệp
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
- Kiểm tra và nhập dữ liệu kế toán vào hệ thống theo yêu cầu.
- Kiểm tra chứng từ kế toán, định khoản nghiệp vụ phát sinh.
- Phụ trách quản lý, lưu trữ các chứng từ kế toán.
- Hỗ trợ kê khai thuế, quyết toán thuế TNCN, TNDN, lập BCTC.
- Thực hiện các nhiệm vụ khác theo yêu cầu.
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Director of Sales & Marketing

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
The position is based in Saigon and oversees and directs all aspects of the Sales and Marketing activities. Responsibilities include planning and development of promotional strategies and marketing plans that drives revenue and achieves company’s objective; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with Regional Sales and Marketing office.
• Produce the Annual Revenue Plan, Marketing Budgets and Forecasts
• Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved
• Provides a professional, advisory support service to the General Manager
• Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.
• Create and implement special programs to achieve greater profitability through:
 Increasing average rate
 Increasing overall occupancy
 Increasing business volume during off-peak periods
 Increasing local Food & Beverage and Banquet Sales
• Enhance the image of the hotel in the local community
• Participate as an active member of the community through associations, memberships and other trade organizations
• Review regularly activity reports of Sales and Marketing personnel to ensure targets and Sales objectives are being met
• Review regularly internal promotion pieces for visual effect and ensure they conform with brand standards
• Organize and promote, in cooperation with the Food & Beverage Department special projects to stimulate Food & beverage sales within the community, including, but limited to, tournaments, balls, parties, gastronomic festivities, etc.
• Interacts with individuals outside the hotel, including, but not limited to clients, Convention Bureaus, local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, competitors and other members of the local community
• Investigate potential markets by:
 Reviewing Sales Department and Front Office correspondence files
 Analyzing guest history and registration card files
 Studying guest questionnaires
 Reviewing government statistics on visitors to the city
 Analyzing competitions sales/promotion efforts
 Studying various reference and industry publications for sales leads
• Recommend to General Manager the kind of advertising which will be most productive for the hotel by analyzing the market effectiveness of past advertising campaigns and consulting with other Department Heads and the Advertising Agency
• Procure new and repeat business for the hotel by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private Clubs and Professional Associations within the community and neighboring markets
• Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media
• Manage the development of new products and services
• Oversee the development of new marketing strategies
• Conduct market research
• Maintain good communication with Regional Sales and Marketing personnel and implement corporate initiatives
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Accountant - Nhân Viên Kế Toán

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
• Review and correct daily revenue journal
• Controls all balance sheet accounts by preparation of monthly account reconciliations and actions accordingly
• Specifically reviews the accounts payable balance to ensure accuracy and proposes action and follow up to be taken to ensure a clear balance with limited over 90/120 day amounts
• Control accommodation advance deposits
• Monitor house banks and investments
• Analyze and investigate cashiers’ over’s and shorts
• Code and input manual cheques
• Investigate and input bank statement data
• Prepare bank reconciliations such as agency imp rest and replacement reserve
• Review accounts payable monthly inventory reconciliations
• Review accounts payable purchase journal
• Review travel agency commission payments
• Maintain replacement reserve cash book
• Review and prepare input in the general ledge from various sources
• Review food and beverage control reconciliations and journal
• Review accounts payable/ inventory interface
• Prepare month end journals
• Prepare balance sheet record and identify and reconcile all items therein
• Audit payroll
• Prepares monthly invoices for other IHG hotels, General Manager, Store and Shop rentals
• Prepares all journal vouchers for month-end closing
• Prepares monthly Financial Statements for distribution to Department Heads and Executives, as directed by Finance Manager
• Responsible for month-end back-office computer closing
• Approves various city ledger transactions before posting
• Prepares asset purchase/disposal report for owners
• Approves payment requests, employee advances and petty cash prior to payment
• Assists Manager of Finance and Assistant in budget preparation and input, forecast reports and monthly reporting to corporate finance
• Supervises Accounts department in the absence of the Assistant Finance Manager
• Reports directly to and communicates with the Assistant Manager of Finance and Finance Manager on all matters pertaining to accounting and financial controls
• Cooperates, coordinates and communicates with other departments in matters concerning accounting related matters and internal control
• Interacts, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices
• Works with Superior on manpower planning and management needs
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Learning and Development Manager

Thực tập sinh
Trên 30 triệu / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. This position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources
• Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
• Familiarize yourself with the IHG HR and Training Standards, localizing where necessary
• Ensure effective training programs are in place for the following:
 New Employee Orientation
 Train the Trainer
 Customer Service Training
 Technical job specific training (through certification of departmental standards and procedures)
 Supervisory Skills Training
 Management Development
 Fire, Life and Safety Training
 Selling Skills
 Employee retraining
• Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved
• Maintains all hotel training records
• Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
• Attend departmental training session and critique performance
• Use IHG benchmarks to monitor success of training programs
• Assist Department Trainers in preparing and conducting departmental training and assess accordingly
• Prepare and monitor training programs for:
 Management Trainees
 Work Experience
 Hotel School Trainees, etc
• Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training
• Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
• Produce monthly training reports for your Manager and the General Manager including:
 Internal Training Programs conducted:
 Who attended
 Number of people attended
 Duration of training
 Who trained
 Cost of delivery (including labor costs)
 Anticipated return on investment and/or training goal
 External training programs attended:
 Who attended
 Number of people attended
 Duration of training
 Who trained
 Cost of delivery (including labor costs)
 Anticipated return on investment and/or training goal
• Liaise with other Training Managers to share experiences and resources
• Liaise with educational institutions conducting hospitality and training courses
• Maintain current information and records of suppliers of training resources and materials
• Delivers briefings of all internal programmes to executive management and department heads
• Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager
• Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations
• Works with Director of Finance in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Perform any other duties which may be assigned by the management from time to time.
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Director of Rooms (Vietnamese Communication Mandatory)

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Oversees and manages all aspects of Guest Services, Housekeeping, Laundry, and Recreation and Spa operations of the hotel to maximize profitability and to ensure superior service and product quality are consistently maintained.
• Supervises the overall activities of Front Office, Housekeeping, Laundry, Recreation and Spa operations
• Monitors the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition
• Ensures staff, particularly guest contact personnel, are familiar with Priority Club members, known repeat guests and other VIPs and provide special attention and recognition
• Coordinates exchange of pertinent information between departments within the Rooms Division and directs exchange of information with other departments, notably, Engineering and Security
• Consults with Department Heads and General Manager on an ongoing basis to improve business conduct
• Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained
• Schedules and regularly conducts routine inspections of areas under control
• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of Room Division employees
• Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information
• Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. Review and approve/deny all discount and rebate requests.
• Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
• Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
• Prepare and submit statistical, performance, and forecast analyses and reports as required.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.
• Ensure training and procedures are in place for PBX to serve as a central communications point during emergency/crisis situations and that relationships with local fire, police, and emergency personnel are developed and maintained.
• Promotes Inter-hotel sales and in-house facilities
• Monitors and controls the inventories for operating equipment and supplies
• Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them
• Monitors and controls the Room Division Operation in the areas of revenue expenditure, profitable and performance against budget
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Department’s budget.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Director of Club InterContinental

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Director of Club InterContinental will be responsible for leading the operation of the Club Lounge to achieve the highest level of guest satisfaction to current and future VIPs within a luxury environment.
• Monitor Club InterContinental personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through farewell
• Monitor Club InterContinental personnel to ensure Club InterContinental’s Guests consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service.
• Inspects all VIP rooms prior to arrival
• Oversee maintenance of efficient repeat guest history system
• Promote Inter-Hotel sales and in-house facilities
• Perform such functions as to include:
 Priority Club and regular guest welcome letters
 Solicitation of Priority Club applications
 Attending to special requests by guests
 Develop and implement guest telephone contact systems
• Compile, analyses and control Club InterContinental costs.
• Schedule and attend regular Club InterContinental guest cocktail parties and social engagements in an effort to further improve on service delivery
• Review arrival lists for all Club InterContinental arrival guest and VIPs to check room allocations, amenities, and special requests.
• Prepare requisitions for amenities on a timely basis
• Overall responsible for ensuring and maintaining the entire range of services offered for the Club InterContinental and the aim to maximum guest satisfaction
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
• Organize and conduct regular meeting for all Club InterContinental staff to facilitate communications and smooth operations
• Work within the company’s Human Resource Management System to ensure the departmental performance of staff is very productive.
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Director of Human Resources

Phó phòng
Trên 30 triệu / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Oversee Human Resources programmes, including recruiting/employment, compensation, benefits, employee relations, recognition programmes, and training programmes, to ensure policy compliance for hotel team members. Build and promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life. Coach and counsel General Manager and leadership team on all people-related issues.
Financial returns:
• Assist in the creation of and work within the established Human Resources department budget.
• Monitor staffing and labour standards to manage costs.
• Mitigate financial risks associated with employee relations issues.
• Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
People:
• Create programmes to foster teamwork and a positive work environment for all team members (example: all team meetings, team member recognition and celebration events, social committees, health fairs, etc.).
• Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programmes, to foster productivity and enhance performance.
• Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programmes.
• Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes.
• Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
Guest experience:
• Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs.
• Stay current on market trends and local changes that impact guest satisfaction.
• Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
• Work with department managers to develop initiatives to achieve service standards and drive continuous improvement in the guest experience.
Responsible business:
• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
• Ensure compliance with relevant employment laws and hotel or company policies and procedures.
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.
• Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues.
• In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
• Perform other duties as assigned. May also serve as manager on duty.
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Recreation Manager

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
We seek an experienced and qualified Recreation Manager to ensure we deliver high quality service to our guests. The Recreation Facilities comprises of a fully equipped gymnasium, swimming pools, Children’s Club – Planet Trekkers and the exclusive beach area.
• Coordinate the delivery of all recreational guest services and organize guests’ activities.
• Co-ordinate the maintenance of all recreational facilities and equipment
• Responsible for the safety of all recreation areas.
• Staff management
• Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
• Adhere to departmental cleaning and maintenance programs
• Works with Director of Operations in the preparation and management of the department’s budget.
• Ensure resort property is safe and secure
• Perform any other duties which may be assigned by the management from time to time.
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Director of Finance and Business Support (Vietnamese)

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
We seek an experienced and qualified Director of Finance and Business Support who is fluent in both Vietnamese and English languages and well versed in Vietnam taxation laws and knowledge of the banking industry.
This senior executive position provides financial guidance in the formulation and implementation of Strategic Plan, Budgets and Company goal programs including accounting practices and procedures as required by IHG policy.
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Executive Assistant Manager I/c Rooms - Vietnamese Speaking

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Supervises the overall activities of Front Office, Housekeeping, Laundry, Recreation and Health Club operations
• Monitors the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition
• Ensures staff, particularly guest contact personnel, are familiar with Priority Club members, known repeat guests and other VIPs and provide special attention and recognition
• Coordinates exchange of pertinent information between departments within the Rooms Division and directs exchange of information with other departments, notably, Engineering and Security
• Consults with Department Heads and General Manager on an ongoing basis to improve business conduct
• Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained
• Schedules and regularly conducts routine inspections of areas under control
• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of Room Division employees
• Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information
• Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. Review and approve/deny all discount and rebate requests.
• Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
• Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
• Prepare and submit statistical, performance, and forecast analyses and reports as required.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.
• Ensure training and procedures are in place for PBX to serve as a central communications point during emergency/crisis situations and that relationships with local fire, police, and emergency personnel are developed and maintained.
• Promotes Inter-hotel sales and in-house facilities
• Monitors and controls the inventories for operating equipment and supplies
• Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them
• Monitors and controls the Room Division Operation in the areas of revenue expenditure, profitable and performance against budget
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Department’s budget.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Guest Service Coordinator - Thư Ký Bộ Phận Tiền Sảnh

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
• Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system.
• Process all group reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through travel planners/corporations. Enter and/or modify group block in system to ensure inventory, stay dates, cancellation policy, deposit requirement, and booking procedure are reflected correctly.
• Maintain accurate filing system for groups and ensure that each group block is traced.
• Create and update group block notes to provide relevant data pertaining to all group reservations, and coordinate with other departments as needed to provide group reservation information and group needs as specified in contract.
• Provide and maintain reports and records of all groups during stay and after departure, and follow up on any group inquiries.
• Stay abreast of current rates, rate changes and all promotions, current facilities, services, hours of operation, etc.
• Attend pre-meeting planning meetings or conferences as needed or requested.
• Respond to guest concerns or complaints. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
• Promote team work and quality service through daily communications and coordination with other departments.
• Perform other duties as assigned such as running daily reports, e.g. the cancellations, bookings, or arrivals reports.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Assistant Reastaurant Manager

Nhân viên
15 - 20 triệu / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
To report to work within the requested time prior to commencement of duty, well groomed and to uniform standard.
To promote a helpful and professional image to the client and give full co-operation to any prospective customer requiring assistance with a prompt, caring and helpful attitude.
To strive to anticipate the clients needs whenever possible to enhance quality service and in turn complement client satisfaction.
To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to assist in other hotel departments in response to the business and client needs.
Completes all storeroom requisitions required by the relevant outlets.
To ensure the attendants are aware of daily specials, goals set and all activities within the hotel.
Responsible for the hygiene, cleanliness and good appearance of the restaurant and proper maintenance of all operating equipment, furniture and fixture
Maintain a happy working atmosphere and team work spirit
Assist the Restaurant Manager in all training programs and on the job training sessions
Ensure, in close collaboration with the other Restaurant Managers, the implementation of the interchange ability of Caravelle Hotel personnel by accepting to provide Food and Beverage personnel to other departments when required for the good operating of the hotel
Perform any other duties which may be assigned by the management from time to time
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Paymaster/ Admin

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
1. Ensure the correctness of salaries paid out and in due time and that salary adjustments are duly approved by Management and supported by right documents
2. Ensure the maintenance of all records relating to the preparation of monthly payroll from HR Department
3. Assist with Employers tax return at financial year end.
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Paymaster/admin

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
- Obtain and maintain all records relating to the preparation of monthly payroll from HR Department.
- Update computer record according to the information given in the Staff Transfer Form/ Application Form.
- Calculate the Provident Fund benefit for leaving staff.
- Compute monthly payroll which is made up of the basic monthly salary plus allowances and minus reduction for the signatures of General Manager & Financial Controller before passing to bank.
- Reconcile net salaries payable to staff with the Payroll Transaction List.
- Ensure that all department heads have signed and returned the Employee Listing before making autopay.
- Prepare payroll analysis for general accounts re-allocation to various departments.
- Keep an up to date record of the staff and company contribution to the Provident Fund Scheme.
- Prepare documents required by the Revenue Department with regard to employees’ tax files, new recruits and resignation of staff.
- Prepare Employer’s tax return at financial year end.
- Other tasks as assigned by Assistant Financial Controller
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General Manager Of Colleague Experience

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
• To manage the Resort’s Colleagues Accommodation and Welfare Activities with a small housekeeping and engineering team;
• To ensure compliance of policies and regulations of the company;
• The position will suit candidates who have managed Front Office of Small Hotels or guests accommodation houses from check-in to supplies and maintenance.
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Personal Assistant (Vietnamese)

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
• Directs all aspects of secretarial work in the hotel, maintains the executive office and all matters relating to executive administration in a confidential, professional manner
• Provides efficient and comprehensive secretarial services to Resort Manager/Executive members to meet the needs of customers
• Reports directly to and communicates with the Resort Manager on all administrative matters
• Maintains the utmost confidentiality and discretion when handling business affairs
• Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate
• Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
• Distribution of memos, letters and other information etc.
• Arranging internal / external appointments
• Handling reservation as requested
• Translating incoming letters, documents, articles by request
• Provides pertinent information on socio-political matters
• Storing and keeping all confidential information
• Preparing monthly operational results for meetings with other hotels
• Taking minutes of Department Heads /Ex.Com meeting as requested
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Human Resources Manager - Trưởng Phòng Nhân Sự

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
- Familiarizes and enforces the IHG HR framework including systems of:
o Interviewing and Recruitment
o Induction and orientation
o Training and Development
o Performance Appraisal
o Employee Administration
o Succession
- Familiarizes and enforces local HR policies and procedures
- Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
- Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
- Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
- Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
- Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
- Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
- Ensures applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken.
- Oversees the implementation and administration of Union agreements
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Assistant Human Resources Manager

Thực tập sinh
Trên 30 triệu / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự, Khách sạn - Nhà hàng
địa điểmKiên Giang
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
Familiarizes and enforces the IHG HR framework including systems of:
- Interviewing and Recruitment
- Induction and orientation
- Training and Development
- Performance Appraisal
- Employee Administration
- Succession
• Familiarizes and enforces local HR policies and procedures
• Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
• Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
• Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
• Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
• Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
• Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
• Maintains effective communications at all levels of management and staff
• Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels
• Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
• Ensures all new employees attend the hotel’s Orientation Programme in accordance with ICHG guidelines.
• Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process
• Participates in the ICHG Management Development and Succession Planning process by recommending candidates as appropriate
• Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
• Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas
• Counsels hotel personnel as needed in areas such as career planning, training and development, employeepersonal relations and legal issues related to personnel
• Ensures applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken
• Implements and monitors an effective employee relations and welfare programme in the hotel
• Participates in developing and implementing programmes to ensure employee security and safety • Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards
• Deals with all problems relating to individuals in an understanding, caring and confidential manner • Ensures all staff are aware of company benefits and make these available
• Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
• Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
• Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
• Oversees the implementation and administration of Union agreements
• Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to
• Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
• Ensures that all staff abide by the hotel dress codes and hotel rules
• Contributes towards regional activities as directed
• Works with Superior in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time
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