Field Application Engineer (FAE) (1 in HCM, 1 in Hanoi)

The position of Field Application Engineer (FAE) is responsible for working with technical sales engineers as a team to understand customer needs relative to product(s), technology, direction, competition, design, process and design cycle then discuss with suppliers’ experts to develop solutions of materials /and or dispensing system, successfully have them spected-in at customer after that.
Main Duties and Responsibilities include the following. Other duties may be assigned.
* Discuss with customer to identify design considerations/ application requirements from the system level down to each individual element.
* Collaborate with the R&D, production and/or engineering departments to develop/execute material/ and or dispensing solution that help solve customer design/application challenges.
* Identify and develop relationships with all key technical decision makers and influencers in each account.
* Proactively provide general application and product level sales training, proactively align with sales team in business strategy.
* Identify and closely/proactively track key projects progress from concept to production, utilizing all Prostech supplier resources to assure greatest potential for success.
* Create presentations and other sales tools to enhance technical value and become a trusted advisor to both internal and external customers.
* Manage the product from beginning to end which involves communication and in-depth consultation with customers, sales personnel and vendors.
* Research major industry players to be able to communicate to internal and external customers industry trend and directions.
* A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs.
* Attend internal and external technical training to complete and maintain certification as necessary to companies direction.

- Competitive Salary and Bonus - Social Insurance, Health Insurance, Unemployment Insurance according to Labor Laws - Professional, dynamic working environment