The position of Field Application Engineer (FAE) is responsible for working with technical sales engineers as a team to understand customer needs relative to product(s), technology, direction, competition, design, process and design cycle then discuss with suppliers’ experts to develop solutions of materials /and or dispensing system, successfully have them spected-in at customer after that. Main Duties and Responsibilities include the following. Other duties may be assigned. * Discuss with customer to identify design considerations/ application requirements from the system level down to each individual element. * Collaborate with the R&D, production and/or engineering departments to develop/execute material/ and or dispensing solution that help solve customer design/application challenges. * Identify and develop relationships with all key technical decision makers and influencers in each account. * Proactively provide general application and product level sales training, proactively align with sales team in business strategy. * Identify and closely/proactively track key projects progress from concept to production, utilizing all Prostech supplier resources to assure greatest potential for success. * Create presentations and other sales tools to enhance technical value and become a trusted advisor to both internal and external customers. * Manage the product from beginning to end which involves communication and in-depth consultation with customers, sales personnel and vendors. * Research major industry players to be able to communicate to internal and external customers industry trend and directions. * A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs. * Attend internal and external technical training to complete and maintain certification as necessary to companies direction.
Yêu cầu công việc
Requirements: * Bachelor’s degree in engineering (polymer, mechanical, electronics, electrical) . Having experience in adhesive/specialty chemical and dispensing system is plus * Effective communication * The ability to build relationships effectively * Good business sense * Analytical and problem-solving skills * Can work independently and work as a team ** Work Location: Hanoi and HCM
Quyền lợi được hưởng
- Competitive salary and bonus - Social insurance, health insurance, unemployment insurance according to Labor Laws - Professional, dynamic working environment