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intercontinental saigon

Intercontinental Saigon

địa chỉĐịa chỉ: 39 Lê Duẩn, P. Bến NGhé, Q.1 Tp. Hồ Chí Minh

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Mô tả công ty

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title, you’ll have ambition, talent and obviously, some key skills. In return for your hard work, you can look forward to a highly competitive salary and benefits package .What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.

Tin tuyển dụng của Intercontinental Saigon

Duty Manager - Front Office Residences

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooporates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Responds to guest needs and resolves related problems
• Supervises and directs Reception and Reservations personnel.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures VIPs and priority club guests receive special attention
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Provides input for Front Office meetings.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
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Hotel Doctor/ Nurse

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềY tế - Dược, Nhân sự
địa điểmHồ Chí Minh
- Liaise closely with Department heads to ensure that all occupational health and safety aspects to the hotel are well panned and coordinated to achieve maximum impact
- Demonstrate advanced knowledge of occupational health and safety issues
- Assist in establishing policy and processes for accident compensation and staff rehabilitation
- Handle all communication concerning occupational health and safety and inform the HR manager of the day to day issues
- Ensure input into the orientation and induction of new staff including training in techniques of safe manual handling and identification and prompt reporting of health and safety risks
- Monitor staff adherence to workplace health and safety procedures
- Ensure staff of the establishment are aware of their rights and responsibilities as well as IHG’s rights and responsibilities
- Motivate staff to become involved in risk management
- Plan and co-ordinate activities which ensure the prevention and control of potential hazards
- Demonstrate a knowledge of hazard identification, prevention and control
- Maintain accurate records of safety audits, analyzing health and safety deficits in the environment and take necessary action to overcome problems and prevent and control risks
- Ensure procedures are in place within the establishment for the investigation and reporting of health and safety issues
- Ensure professional specific activities are carried out in accordance with relevant authority
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
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Banquet Operations Manager

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• To arrive on duty punctual in a clean, sober smart appearance.
• Insures that grooming and general appearance of all staff follow the hotel policies and standards
• Supervises all set-ups to ensure that it is done according the function order, and on time.
• Ensures that the service sequence is followed according to established standards.
• Attends to guests’ needs and requests regarding Room set-up, audiovisual and Food and Beverage service.
• Responsible for the constant training of Banquet Staff and strongly involved in Staff training.
• Perform any other duties which may be assigned by the management from time to time.
• Daily Briefing
• Monthly refresh training
• Training Booklet for Casual and new comer
• Work with Sales as a Team for Guest Experience
• Prepares the banquet cheque by following the Function Order, ensuring to charge according to the Function Order.
• To monitor all costs and recommends measures to control them.
• Manage all costs and lead team measures to control them.
• Control Beverage Cost
• Control Labour cost
• MMS 99.99 % Guests satisfaction
• Responsible for the cleanliness of all banquet facilities and equipment.
• Thorough knowledge of all menu items and all types of set-up, and be able to pass the knowledge to staff.
• Responsible for the day to day operation
• Controls and ensures cleanliness and proper maintenance of banquet facilities and operating equipment
• Attend to guests’ need in professional manner.
• Prepares all guest supply and other requisitions to ensure a smooth operation.
• Assists in setting up function rooms
• Take care of function as assign to.
• Checks and tests the audiovisual in each function.
• Supports all other outlets with equipment and manpower.
• Perform any other duties which may be assigned by the management from time to time.
• MMS Guests satisfaction
• Solving last minute required in fast and good manner
• Liaises with Engineering Department and is responsible for the follow up of job orders in the banquet department, making sure all equipment is in good working condition.
• Liaises with Housekeeping for linen related matters as well as cleanliness of all banquet area.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Responsible for the cleanliness of all banquet facilities and equipment.
• Support FB Outlets for equipment and manning needed
• Yearly inventory equipment and capex required
• Daily Opening and Closing Check list
• Control the contractor outside to maintain workplace in order for functional
• F&B Storage clean and tidy responsibility
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Assistant Reservations Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Du lịch, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Monitor the daily operations of reservations
• Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates
• Develop and conduct rooms based marketing activities
• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
• Monitor front office tracking of guest history data
• Create and maintain allotments
• Ensure accuracy of guest history and client profiles in Data Base
• Track market codes
• Load and maintain rates in IHG reservation system
• Maintain rate in Website
• Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
• Manage Hotel Bank and GDS close out/opening-up dates, if applicable
• Ensure all Groups are contracted
• Conduct market research and analysis
• Monitor and evaluate contemporary sales and marketing initiatives and trends
• Monitor and evaluate economic, political and social issues/changes
• Report on competitor activity
• Participate in preparation of strategic plans for region
• Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
• Access and assess sales and marketing data
• Work with superior on manpower planning and management needs
• Work with superior in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Restaurant Manager/ Assistant

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Effectively manage the restaurant by ensuring the following:
o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
o Adhere to opening and closing procedures
o Adhere to bill paying procedures
o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up selling certain products; etc
• Develop and implement Promotions Calendar for F&B products in restaurant
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Works with Superior on manpower planning and management needs
• Works with Superior in the preparation and management of the Department’s budget
• Perform any other duties which may be assigned by the management from time to time.
• Update daily log file
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis( regularly or as requested)
• Create positive publicity opportunities
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis( regularly or as requested)
• Create positive publicity opportunities
• Actively pursue cost saving measures
• Forecasting
• Stock control
• Manage wage and beverage cost
• Analyze food and beverage statistics through point of sale system
• Control Beverage cost
• Control labour cost
o Personally meet and farewell a minimum of 80% of your customers( also get customer contacts)
o Encourage and motivate staff to provide optimum service during all shifts
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Manage special event concepts
• Manage customer database and utilize effectively( collect email date base)
• Up-sell property facilities
• Guests Database collecting
• Recycle wherever possible
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Control printing paper and copying
• Completes all storeroom requisitions required by the relevant outlets
• F&B Storage clean and tidy responsibility
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C&B Executive

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự, Du lịch, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Be able to use Cadena Time Attendance system
• Be able to handle Expat document (work permit, residence card)
• Develops and maintains current payroll processing procedures
• Maintains confidentiality at all times and maintains strict practice of office lock up and security of information
• Performs payroll processing and month end closing of payroll
• Maintains control over actual payroll performance
• Compares actual payroll with forecasts/budgets and reports findings to Department Heads
• Ensure overtime claims are supported by proper approval and authorization
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave
• Attend to employee enquiries in relation to pay issues
• Prepares manual payment for termination
• Verify the leave entitlement for all leave requests prior to approval
• Train back up payroll officer in all manpower procedures and responsibilities
• Prepares monthly/yearly internal manpower analysis report
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.
• Supervises filing of payroll reports
• Journalizes payroll summary each month
• Supervises filing pay slips
• Co-ordinates with outside data processing company as requested
• Reconciles employee shop (where applicable) and prepares journals of all transactions
• Maintains relationships with labor offices to ensure rates of pay are correct and current and maintains current copies of labor agreements for all positions
• Engages in competitor surveys at request of Supervisor
• Coordinates with other departments as necessary
• Conducts training to staff on time sheet completion and other payroll related information
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Front Desk Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Du lịch, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Supervise front office operations during assigned shift including:
• Maintenance of guest information
• Maintenance of information about local events
• Compile occupancy statistics
• Supervise group bookings
• Assisting with complaints
• Supervise cashiering activities during shift including:
• Cash handling and banking procedure
• Dealing with irregular payments
• Instructing staff in credit policies and facilities
• Instructing staff in cash security procedures
• Carry out debtor control
• Prepare reports
• Supervise the cashiering system
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Events Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềMarketing - PR, Việc làm bán hàng, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
1. Sell and promote hotel in all aspects, with emphasis on Corporate and all Meeting, Incentive, Conference & Exhibition.
2. Entertain potential accounts as per Management requirements.
3. Make a minimum of 6 sales calls daily and 4 entertainment per week.
4. Liaise with MICE PCOs, PEOs and Government bodies.
5. Research and report upon Travel Agent and/ or Corporate Market trends as well as market intelligence.
6. Establish beneficial relationships with our clients, especially in Corporate, Commercial sector and MICE segments.
7. Interact with potential clients and industry trade representatives of competitive hotels.
8. Respond to all Banquet requests within 48 hours.
9. Follow up business under negotiation as well as take care of confirmed business.
10. Issue Event Order’s for daily functions ideally 5 days before function, except for Last Minute functions.
11. Handle office phone calls in an efficient and timely manner.
12. Deliver give-away items to your accounts on specific occasions (at Xmas, for birthday’s, etc.)
13. Take care of in-house guests whenever necessary
14. Prepare daily and monthly Sales Report.
15. Prepare weekly Group Booking chart.
16. Plan regular sales calls report if any.
17. Attend daily sales briefings.
18. Be always impeccably groomed to represent the Hotel in a professional manner.
19. Be able to conduct an intensive Hotel site inspection and join any hosted function as directed by the Management.
20. Handle issues related to his/her own accounts or handle any other matters as directed by his/ her immediate supervision and DOSM.
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Assistant Restaurant Manager (Buffet Restaurant)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• To report to work within the requested time prior to commencement of duty, well groomed and to uniform standard.
• To promote a helpful and professional image to the client and give full co-operation to any prospective customer requiring assistance with a prompt, caring and helpful attitude.
• To strive to anticipate the clients needs whenever possible to enhance quality service and in turn complement client satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to assist in other hotel departments in response to the business and client needs.
• Completes all storeroom requisitions required by the relevant outlets.
• To ensure the attendants are aware of daily specials, goals set and all activities within the hotel.
• Responsible for the hygiene, cleanliness and good appearance of the restaurant and proper maintenance of all operating equipment, furniture and fixture
• Maintain a happy working atmosphere and team work spirit
• Assist the Restaurant Manager in all training programs and on the job training sessions
• Ensure, in close collaboration with the other Restaurant Managers, the implementation of the interchange ability of InterContinental Asiana Saigon Hotel personnel by accepting to provide Food and Beverage personnel to other departments when required for the good operating of the hotel.
• The Assistant Restaurant Manager might be required to perform some related duties assigned by his superiors.
• Works with Superior on manpower planning and management needs
• Works with Superior in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Chef De Cuisine (Buffet Kitchen)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Assumes the duties and responsibilities of assigned Kitchen
• Assist the Chef in the management of the day to day operation of the Food Production and Stewarding sections and informs the Executive Sous Chef of major decisions taken in his/her absence
• Controls and analyzes, on an on-going basis, the level of the following:
o Sales
o Costs
o Issuing of food
o Quality and presentation of food and beverage products
o Condition and cleanliness of facilities and equipment
o Guest satisfaction
o Marketing
• Assist the Executive Sous Chef in developing training plans, develops training material in accordance with IHC guidelines and implements training plans for the Food Production employees and other Food and Beverage employees
• Assist the Executive Sous Chef in developing and maintaining up-dated operations manuals for all Food Production and Stewarding sections
• Assist the Executive Sous Chef in developing popular menus offering guests value for money in accordance with IHG guidelines
• Assist the Executive Sous Chef in planning and organizing successful Food and Beverage activities
• Conduct daily briefings and other meetings as needed to obtain optimal results
• Attend and participates to other meetings as required by the administrative calendar
• Assist the Executive Sous Chef in making recipes and maintaining up-dated and accurate costing of all dishes prepared and sold in the Kitchen operation
• Work with Executive Sous Chef in manpower planning and management needs
• Perform any other duties which may be assigned by the management from time to time.
• Spend time in culinary areas observing employee-guest/ employee- internal customer interaction, working through team members to coach employees as necessary.
• Handle all guest and internal customer complain and inquiries in a courteous and efficient manner, following through to make sure the problems are resolved satisfactorily.
• Maintain positive guest and colleague interaction with good working relationships
• Assist in monthly reforecast, involving the respective team members as appropriate.
• Assist with the input and oversight of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions.
• Ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Monitor all operations, especially during peak business periods, working through the respective team members to make adjustments where necessary.
• Oversee and assists in the recruitment and selection of outlet kitchen staff. Ensures that Kitchen managerial employees follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
• Oversee the punctuality and appearance of outlet Kitchen staff, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Maximise the effectiveness of Senior team member by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Carry out any other reasonable duties and responsibilities as assigned
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
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Assistant Sales Manager/ Leisure

Nhân viên
10 - 15 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềViệc làm bán hàng, Du lịch, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Monitor competitors activities and assists in marketing intelligence
• Refer sales leads to appropriate personnel within the InterContinental Hotels Group
• Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Service existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provide direction on, and conducts market research and analysis
• Develop and maintain contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Build profile within local market place through attendance at various events and local market place
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office
• Monitor existing business and inputs into sales strategy meetings to maximize business
• Grow existing business and establishes and pursues leads which will develop business
• Interface with operations on a timely basis
• Initiate and prepare tenders for business
• Assess sales and marketing data
• Assist with the preparation of new products and services
• Assist in the evaluation of sales and marketing activities
• Analyse sales mix and likely impact on hotel goals
• Implement direction from Director of Sales
• Liaison with advertising agency
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
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Executive Sous Chef

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDu lịch, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Assumes the duties and responsibilities of the Executive Chef in his absence
• Assists the Chef in the management of the day to day operation of the Food Production and Stewarding sections and informs the Executive Chef of major decisions taken in his/her absence
• Controls and analyzes, on an on-going basis, the level of the following:
o Sales
o Costs
o Issuing of food
o Quality and presentation of food and beverage products
o Condition and cleanliness of facilities and equipment
o Guest satisfaction
o Marketing
• Assists the Executive Chef in developing training plans, develops training material in accordance with IHC guidelines and implements training plans for the Food Production employees and other Food and Beverage employees
• Assists the Executive Chef in developing and maintaining up-dated operations manuals for all Food Production and Stewarding sections
• Assists the Executive Chef in developing popular menus offering guests value for money in accordance with IHG guidelines
• Assists the Executive Chef in planning and organizing successful Food and Beverage activities
• Conducts daily briefings and other meetings as needed to obtain optimal results
• Attends and participates to other meetings as required by the administrative calendar
• Assists the Executive Chef in making recipes and maintaining up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
• Assists the Executive Chef in setting Food Production and Stewarding goals and developing strategies, procedures and policies
• Assists the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment
• Assists the Executive Chef in setting standards of all food and equipment purchases in accordance with IHG guidelines
• Participates in the preparation of the hotels revenue plan and marketing programs
• Monitors local competitors and compare their operation with the hotel Food and Beverage operation
• Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
• Works with Executive Chef in manpower planning and management needs
• Works with Executive Chef in the preparation and management of the Department’s budget
• Perform any other duties which may be assigned by the management from time to time.
• Spend time in culinary areas observing employee-guest/ employee- internal customer interaction, working through Heads of Department to coach employees as necessary.
• Handle all guest and internal customer complain and inquiries in a courteous and efficient manner, following through to make sure the problems are resolved satisfactorily.
• Maintain positive guest and colleague interaction with good working relationships
• Assists in the preparation of the Annual Business Plan for Food and Beverage.
• Assists in monthly reforecast, involving the respective Heads of Department as appropriate.
• Assists in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to.
• Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
• Assists with the input and oversight of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions.
• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
• Works closely with the Stewarding Manager to ensure that hygiene standards are maintained and that operating equipment is cared for to maximise its useful life and to minimise breakage.
• Oversees the quality and variety of food and beverages served in the Employee Restaurant, ensuing that this outlet is operated to the same standard as any other outlet.
• Oversees and assists in the recruitment and selection of all Food and Beverage employees. Ensures that Kitchen managerial employees follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
• Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Carries out any other reasonable duties and responsibilities as assigned
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
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