IT Help Desk

Helpdesk
Equipment and Software Operational Support
• Installs, configures and resolves problems related to installed computer software computers and peripherals on data networks.
• Dispatches other departments and vendor representatives to assist in resolving problems.
• Identifies software application, network and hardware malfunctions and takes appropriate action to resolve issues.
Network Management & Planning
• Installs, maintains, and completes backups of Servers and connection to Active Directory System
• Supports applications for each department and ensuring confidentially and data integrity.
• Responsible for, and supports, IT related alarm and surveillance systems.
Administrative
• Maintains inventory of computers and printers
• Negotiates with outside vendors on contract fulfillment, obligations and dispatches IT Services
• Monitors and reports on compliance with contract terms and conditions.

- Salary and Bonus in accordance with the company - Insurance policy in accordance with the company - Paid leave policy in accordance with the company