• Handle Ocean freight and inland transport orders with basic knowledge on all fields both export/import activities. • Handle customer enquiries, quotations and overseas agent correspondence and offering the best of class solutions. • Perform and resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure. • Understand customer needs and recommend appropriate solutions, enabling customers to enjoy the full benefits of our comprehensive range of products and services • Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships. • Handling Export/Import documentations.
Yêu cầu công việc
• Diploma holder or above Business Administration or related disciplines • 2-3 years of customer services / operation experience in freight forwarding industry. • Knowledge of handling Air- Ocean freight shipments, customs and inland transport is an advantage. • Good command of written and spoken English and Vietnamese. • Good communication and interpersonal skills. • Hands-on PC operations including MS office. • Responsible, pro-active and attention to details. • Be a good team player and able to work under pressure. • Immediate available is preferred.
Quyền lợi được hưởng
- 13th month salary - Health Care & Insurance Benefit for Employees - Phone Card allowance