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This role is for our LAZADA EXPRESS business unit. We build the infrastructure to enable e-commerce growth and work with
external logistics partners to revolutionize the B2C logistics industry across our six countries. With extensive investment in
systems, facilities and our people, Lazada Express (LEX) is positioned to become a major component in the SE Asia logistics
Reporting to the Regional Process Compliance VP, you will be responsible for the following:
• Conduct periodic internal reviews or audits to ensure that process and Standard Operating Procedures (SOPs) are
• Keep abreast of internal Standards and business directions.
• Maintain documentation of process compliance activities, such as procedure, processes and recommendation
using sound business judgement.
• Collaborate with human resources department to ensure the implementation of consistent disciplinary action in
cases of compliance violations.
• Regularly report on the state of the company’s compliance effectiveness, identifying areas of risk, recommend
solutions, and obtain guidance and support to implement improvement.
• Work with operations teams to ensure adequate check in place and monitoring in all required areas.
• Identify process gaps and recommend corrective actions for operational efficiency.
• Conduct relevant process trainings to Sort and Retail Hub managers.
• Ensure closure to all Corrective and Preventive Action (CAPA) raised.
• Ensure past audit recommendations are implemented in current audit process.
• Support any after-hours activities as required.
• Enjoy working as a team member as well as independently