Receptionist Cum Customer Care Executive

Position Summary
- To manage customer service operations which includes patient registration, telephone services, medical records, cashier, and night audit, to ensure customer satisfaction and maximize clinic’s efficiency and effectiveness.
Job Description
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Process payments from patients for co-pays and uninsured visits
- Maintain hard copy patient records as well as the files stored
- Provide patients with support and guidance as needed
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors and patients.
- Answer all phone calls in a professional and courteous manner.
- Schedule appointments between doctors and patients.
- Adhere to policy and procedures during all activates.
- Complete accurate documentation of patient visits.

- Salary and Bonus in accordance with the company - Insurance policy in accordance with the company - Paid leave policy in accordance with the company