Columbia Asia ( Vietnam ) Ltd.

• Perform periodic system health check and monitoring.
• Maintain the day-to-day operations in the hospital facilities and hospital network.
• Provide Level 1 support of PCs, hardware, software problems, networks and etc and to escalate problem issues to respective teams such as Team Leader or Manager – MIS Site support.
• Support and maintain company’s internal IT infrastructure including end-users.
• Keep track of version upgrade and software licensing.
• Assist in conducting end user trainings.
• Assist Manager, MIS support & Team Leader, MIS Support in any other related duties as assigned.

Duties and Responsibilities:
• Responsible for carrying out standard of nursing care and treatment of her patients during her shift.
• Receive shift report of the patients details and condition and render care appropriately.
• Visit every patient, assess condition, and implement nursing care plan to achieve satisfactory clinical outcomes.
• Take and document the vital signs of the patient and inform the relevant doctor of any abnormalities.
• Responsible for collection of specimens when ordered, ensuring correct labeling.
• Ensure consultants orders are carried before the end of each shift.
• Administer medications to patient according to standard operating procedure.
• Carry out dressing using strict aseptic technique as per policy and procedure.
• Treat all patients with consideration and courtesy with respect for culture and religion.
• Supervise the cleanliness of assigned area or the ward.
• Check DDA and controlled drugs, emergency trolley, portable oxygen for each shift.
• Ensure that all items used for the patients inclusive of medications, surgical supplies are duly recorded and charged.
• Carry out inventory on surgical items and equipment for each week.
• Maintain patientss safety by taking preventive measures against accidents and incidents.
• Responsible to report to Charge Nurse/Supervisor of any incidents.
• Take personal responsibilities of own professional development.
• Perform other related duties as assigned.
Mô tả công việc:
• Chịu trách nhiệm thực hiện tiêu chuẩn chăm sóc điều trị và điều trị bệnh nhân trong ca làm việc
• Nhận báo cáo ca về các chi tiết và tình trạng của bệnh nhân và chăm sóc phù hợp.
• Thăm hỏi bệnh nhân, đánh giá tình trạng và thực hiện kế hoạch chăm sóc điều dưỡng để đạt được kết quả lâm sàng khả quan.
• Lấy và ghi lại các dấu hiệu quan trọng của bệnh nhân và thông báo cho bác sĩ có liên quan về bất kỳ dấu hiệu bất thường nào.
• Chịu trách nhiệm thu thập mẫu vật khi đặt hàng, đảm bảo ghi nhãn chính xác.
• Đảm bảo việc đặt hẹn tư vấn được thực hiện trước khi kết thúc mỗi ca.
• Quản lý thuốc cho bệnh nhân theo quy trình vận hành tiêu chuẩn.
• Thực hiện mặc quần áo bằng cách sử dụng kỹ thuật vô trùng nghiêm ngặt theo chính sách và thủ tục.
• Đối xử với tất cả các bệnh nhân bằng sự cân nhắc và lịch sự với sự tôn trọng về văn hóa và tôn giáo.
• Giám sát khu vực được phân công sạch sẽ.
• Kiểm tra DDA và thuốc được kiểm soát, xe đẩy khẩn cấp, oxy cầm tay cho mỗi ca.
• Đảm bảo rằng tất cả các mặt hàng được sử dụng cho bệnh nhân đã bao gồm thuốc, dụng cụ phẫu thuật được ghi lại và tính phí hợp lệ.
• Thực hiện kiểm kê các mặt hàng phẫu thuật và thiết bị cho mỗi tuần.
• Duy trì sự an toàn của bệnh nhân bằng các biện pháp phòng ngừa chống lại tai nạn và sự cố.
• Chịu trách nhiệm báo cáo cho Điều dưỡng quản lý/ Giám sát viên về bất kỳ sự cố nào.
• Chịu trách nhiệm cá nhân về phát triển nghề nghiệp của riêng mình.
• Thực hiện các nhiệm vụ liên quan khác theo sự phân công.

Position Summary
- To manage customer service operations which includes patient registration, telephone services, medical records, cashier, and night audit, to ensure customer satisfaction and maximize clinic’s efficiency and effectiveness.
Job Description
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Process payments from patients for co-pays and uninsured visits
- Maintain hard copy patient records as well as the files stored
- Provide patients with support and guidance as needed
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors and patients.
- Answer all phone calls in a professional and courteous manner.
- Schedule appointments between doctors and patients.
- Adhere to policy and procedures during all activates.
- Complete accurate documentation of patient visits.

Reporting To: General Director (General Manager)
Position Summary:
- Overall in-charge and accountable for the financial affairs of the hospital. Monitor the financial viability of the hospital by establishing appropriate financial plans and budgets.
- Ensure that the financial affairs of the hospital are carried out in accordance with the organization goals and policies.
- Strong accounting & finance background with solid 4 years+ working experience or public accounting audit senior/equivalent level with good analytical, management, people and communications skills.
- Good business working English level.
- Well versed in Microsoft office
Duties and Responsibilities:
1. Hand on supervising and managing accounting system and records to ensure conformances with general accepted accounting (both local and international) standards and company policies and SOP;
2. Well versed on both front and back office accounting application with key functions and modules analyzing data, census, and contributions margin;
3. Other tasks include cash management, collections of accounts, inventory management, pricings, contribution margins, inter- company transactions and pricing, group reporting for consolidation purposes as required, forex regulations, foreign loans approval and registrations, and other related matters;
4. Tax compliance and reporting;
5. Effectively handling tax audit or finalization and annual external audit, and any related or similar duties;
6. KPI for staff development and training and assessment;
7. Any other related or as requests from BOD.

1. Telephone:
Greet all visitor arrivals and departures and assist as required.
Keep tracks pf the consignments coming in and going out
Relay accurate information to the correct patients
Ensure the relevant information is passed on to next shift and recorded in the daily log book
2. Reception:
Greet every patient/customer that walks into the hospital.
Position at the counter at all times.
Provide customer care to patients and their relatives and/ or attend to enquiries with regards to hospital services and
facilities from the public or corporate clients.
Register, screen and assign patients to the appropriate wards/consultants.
3. Billing and cashier:
Perform billing and cashiering duties and other related tasks.

- Managing customer service operations which includes patient registration, telephone services, medical records, cashier and scheduling, to ensure customer satisfaction and maximize clinic’s efficiency and effectiveness.
- Monitoring and supervising staff to ensure that operation work flow and standard operating procedures are implemented and carried out efficiently.
- Developing (training and motivating) staff within department to establish and maintain a productive working environment for Company.
- Adhering a professional image at all times for staff through supervision and training to ensure that policies and procedures are complied with the highest standard of service.
- Compilation and reviewing daily reports, logs and lists, and billings and revenues reports as well.
- Responding and handling promptly to any customer’s requests for service and/or complaints in a friendly effective manner.
- Coordinating with related departments regarding work assigned or joint marketing programs/ promotions.
- Performing any other jobs related to duties and tasks as assigned.