MÔ TẢ CÔNG VIỆC
Synopsis
Are you passionate about education? Do you believe that students studying abroad have the opportunity of a lifetime? Are you an energetic, goal-oriented team leader who thrives on achieving results?
Join EF and start a rewarding, dynamic career at the world’s largest private education organization.
The Role
As Regional Admissions Manager, you are responsible for the Sales, Marketing, Strategy and Operations of your program in Northern region. As the leader of the sales team your top priority will be to drive sales and grow market share through telemarketing and personal consultations. In addition, you will lead the recruiting, coaching and training of your team.
As part of the management team, you will play a key role in defining the success of the region.
Your main responsibilities are:
Sales
• Drive sales of our education programs through telesales and face-to-face interactions with potential customers (your #1 priority)
• Sales management including target setting, daily pipeline follow up, support for closing sales
• Recruitment, training, sales coaching, performance management, sales processes
• Develop, execute, and meet short- and long-term sales goals.
• Understand and beat previous years sales accomplishments.
• Execution of off- and online campaigns and large events, e.g., student fairs and competitions
• Overall responsibility for coordinating day-to-day sales activities.
• Participate in offsite sales events and presentations
Strategy
• Analysis of your sales situation, the current market, and our competitors – always be 5 steps ahead.
• Develop, execute & evaluate sales and marketing strategies.
• Contribute to the development of the dedicated product under your responsibility.
• Exploration of partnership options and cooperation with other companies and education institutions
• Attract, develop and retain exceptional staff, including hiring and coaching tomorrow’s leaders
Operations
• Drive customer relationship management and retention program: Responsibility for building up new and maintain existing customer relationships and ensuring the provision of excellent customer service and support.
• Crisis management and complaint handling.
• Cooperation with our production units across the World
You
You are driven to succeed and will always go the extra mile for your customers, friends, family. You are detail oriented and focused on getting great results, but you don’t forget to have a good time whilst getting there. You are outgoing and positive. You believe that by being hands-on and passionate, nothing is impossible.
YÊU CẦU
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Qualifications:
• Minimum 4 years of work experience in sales, or business development
• An undergraduate degree qualification or equivalent, preferably in marketing, business, administration or a related discipline.
• Experience of managing a team while being hands-on
• Native Vietnamese speaker
• Fluency in both written and spoken English
• Previous experience working with education or boarding schools is welcomed but not an absolute must.
Personal Attributes:
• Entrepreneurial spirit, who thrives under high pressure and wants to work in an uncontrolled environment with very few restrictions.
• You have a highly sales-oriented mindset, a customer-focused nature with built-in cultural awareness, you have a passion for sales and reaching targets
• Proactive, aggressive and able to work independently.
• Positive attitude and ability to see opportunities
• You are a creative but strategic thinker - with a passion for details.
• Overseas experience from either living or studying abroad in a foreign country
• An ability to prioritize, multitask and meet deadlines
• A flexible attitude towards work - you are not, and do not wish to be a 9-5 person.
• Strong networker
• Exceptional interpersonal skills and communication skills, so as to be able to deal with a variety of stakeholders.
• A clear understanding of education system in Vietnam and a potential network within the educational institutes are a big plus, previous experience within the high-end segment is another.
• Willingness and ability to occasionally travel within the region and abroad is necessary.
In return for your dedication, we promise you a tight-knit community of colleagues / friends whom you’ll join in working hard, and then playing hard. We offer you a fun, dynamic environment, where from the very start of your career you can make a real impact – both on your customers and on the company. Other perks include international trainings and trips, and the possibility of an amazingly exciting international career.
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