Account Manager (Am)

 - Implements team strategy and plan in line with company strategy and objectives to drive team’s performance;
- Acts as a client point-of-contact for all day-to-day delivery of projects;
- Understands the basics of clients marketing strategy; help to keep deliverables on strategy and action plan;
- Formulates clear and accurate briefs, and upon client’s approval, presents to Agency Teams such as Creative Team, Strategic Planning Team, and related internal partners to execute Brand campaigns;
- Accurately communicates Agency’s expectations and consultations to Clients;
- Ensures client’s satisfaction by delivering expected campaign/project on point, on time and on budget;
- Arranges timelines and facilities for all necessary weekly, quarterly, yearly meeting, and seminar/workshop as alignments with Clients and internal Parties;
- Ensures all required reports of Brand Team to submit on time both to the Agency and Clients;
- Coordinates with external suppliers to propose quotations and cost estimates of authorized campaigns to Head of Department for getting approval;
- Follows up the project management of all the Brand activities to ensure timeliness and cost management of the projects;
- Supervises the team to ensure client satisfaction through planned initiatives to improve performance;
- Researches and keep up-to-date with Client’s business, competitors, consumers and market trends;
- Conducts, generates and submits necessary analysis of required research and market checking to contribute Team’s strategy;
- Works closely with internal partners such as Creative, Strategic Planning and Production Team to follow through on executions of production.
- Contributes ideas and supporting information to develop Team’s strategy for gaining new business as required;
- Manages, trains, coaches and develops subordinates to ensure they perform at their best while providing them the opportunity to develop professionally.
- Provides formal performance reviews on yearly basis, probation performance review and other periodic performance review whenever necessary.
- Gives constructive feedback and support to promote the development of key skills
- Inspires subordinates to reach the highest standards and achieve success.
- Other responsibilities may be assigned, as required, by direct manager.