Customer Service Executive

• To handle and follow up customers order. To response and ensure the customer enquiries and requests are addressed in a timely manner. • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers ’ requirements are met: • To handle customer complaints according to the Company procedures and service standard. • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team • To assist and back up other team members and provide supports and report to Supervisor

- Bonus - Shuttle Bus