Customer Service Manager - MM Mega Market Binh Phu Dist 6 HCMC

1. To plan and organize data
- Planning the work load to ensure that all document is completed on time
- Checking the accuracy of punching, stock corrections, etc
- Producing reports requested by Line Managers: Shrinkage, Stock value, Staff shopping, Gap Zaps
- Daily sales information to include shrinkage, sales this year/last year, store comparisons, margins, number of invoices, etc
2. To have an in depth knowledge of computer programmers available - Training Management on new systems as they become available
3. To collate information:
- Ability to solve most problems with printers and computers without reference to Head Office
- Assisting Store General Manager by providing information/reports form GMS programmers to enable him/her to forecast sales, shrinkage, other costs, etc
4. To assist in Stock takes
- Ensuring that Line Managers meeting the P.I deadlines set by Head Office
- Processing the counts
- Playing a key role in the annual stock take by assisting the Line Manager in the presentation e.g.
- Numbering bays
- Organizing equipment from other stores
- Planning the times of counting
- Choosing the most suitable staff to be part of the counting tem
- Group staff together as appropriate e.g. NF staff to count NF, etc
- Liaising with the Company Audits as necessary
- Collating and downloading information to give an initial result
- Helping with investigations and re-punching after the original count
5. To assist Duty Manager and to be part of the Management team
- Providing support with Opening/Closing procedures
- Assisting in other departments as necessary
- Being flexible with hours, days off when necessary
- Assisting in developing staff from other stores
- Assisting in other store if required

- 13th Salary Fixed - On - the - job Training - Social Insurance + Health Insurance