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Hình thức công việc
Chi tiết tuyển dụng
Địa điểm tuyển dụng: Thái Nguyên
Mức lương: Thỏa thuận
Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ
Lượt xem: 296
Ngày cập nhật: 15/12/2017
- Manage the execution of Customer Retention Strategy through the GA Offices assigned to her/him.
- Regularly visit GA offices to provide timely supports to GAs with relation to customer service activities including continuous coaching and training to GA customer service staff to ensure the services provided through GAs in her/his respective region are consistent and meet PVA standards.
- Identify service related areas for continuous improvement, propose initiatives and work with Customer Excellence management team/other related functions to ensure successful delivery of those initiatives.
- Support customer communication activities in her/his assigned provice.
- University degree;
- At least 3 years of experience in customer services management;
- Understand Life Insurance market is an advantage;
- Customer excellence mindset;
- Ability to manage conflict, pressure;
- Demonstrate to work across the organization and drive continuous improvement.
- Strong communication skill
Chia sẻ công việc này !!!
Địa chỉ : 29th Floor, Keangnam Lanmark 72 Tower, E6 Lot, Me Tri Ward, Tu Liem District, Ha Noi City, Vietnam, Quận Bắc Từ Liêm , Hà Nội ,Việt Nam
Người liên hệ : Bộ phận nhân sự Prudential Vietnam Assurance Private Ltd
Quy mô công ty : Trên 1000 nhân viên
Established in London in 1848, Prudential plc is one of the world’s leading retail financial service groups providing life insurance, financial services and asset management products across the United Kingdom, the United States and Asia for over 165 years. Today, Prudential has over 23 million customers worldwide and £457 billion of funds under management (as at 30 June 2014).
Being one of the leading life insurers, Prudential Vietnam is privileged to provide insurance services to millions of Vietnamese people. Prudential Vietnam has the largest market share in the life insurance market with a wide range of products.
We are proud of being an Employer of Choice thanks to our great values and benefits given to our employees.
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Địa chỉ: 29th Floor, Keangnam Lanmark 72 Tower, E6 Lot, Me Tri Ward, Tu Liem District, Ha Noi City, Vietnam, Quận Bắc Từ Liêm , Hà Nội ,Việt Nam
Quy mô : Trên 1000 nhân viênchi tiết công ty