- Job Description
- Job Title: Communications Executive
- Report to: External Relations Người quản lý (dotted line to GM HEINEKEN Hanoi)
- Department: Corporate Relations
- Website: http://heinekenhanoi.talentnetwork.vn
* POSITION SUMMARY:
- Build the desired positive reputation for HEINEKEN through delivering external engagement plan for HEINEKEN.
- Deliver internal communications for HEINEKEN.
* MAJOR RESPONSIBILITIES:
1. hỗ trợ ERM to execute company plan to position HEINEKEN as a leading sustainable company; a large economic contributor to Vietnam and a local producer in Vietnam.
- Spokesperson for the company.
- Assist in developing and writing external messaging.
- Execution engagement plan with focus on North Vietnam.
2. Execute external engagement plan to build desired reputation for HEINEKEN.
- Work with agencies and service providers to deliver plan.
3. Successfully communicate programs of other CR functions and business units.
- Close working relations with Sustainability team to promote and hỗ trợ messaging in line with agreed external messages. support Public Affairs campaign.
- Intimate working knowledge of all business units to promote positive stories and mitigate risk of adverse stories.
4 Assist ERM to manage crisis communications including crisis preparedness and trade rumours
- Manage customer and consumer complaints for North Vietnam.
5. design and deliver internal communications plan for HEINEKEN
- Define and deliver clear plan to engage employees of HH, share key corporate messaging and thương hiệu news and generally increase engagement levels.
- Deliver key events such as Town Hall sessions and other key assets.
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