Duties and responsibilities include, but are not limited to:
Delivering ICT services:
- Be responsible for maintaining and monitoring a máy vi tính, including its Hardware, software and networks for the safety and maximum access to the user and fixes its problems promptly as well.
- Be responsible in updating and monitoring IT inventory including software and hardware
- Prepare công nghệ thông tin facilities for new comers in advance basing on the newcomer process
- Classify, prioritize and follow up requests of end-users to provide công nghệ thông tin service effectively and professionally
- Be responsible for monitoring and maintaining facilities such as Fax, Telephone, PBX, Printers to work stable
Participating in administrating the Network and System
- Involve the ICT Infrastructure projects due to assignments by line leaders
- Administrate and maintain the network and system on delegated duties
- Assist ICT Supervisor in suggesting initiatives to improve ICT services as well as the network and system infrastructure
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