- Chức vụ: Nhân viên
- Kinh nghiệm: Không yêu cầu
- Hình thức làm việc: Toàn thời gian cố định
- Yêu cầu bằng cấp: Không yêu cầu
- Yêu cầu giới tính: Không yêu cầu
- Số lượng cần tuyển: 0 ứng viên
- Ngành nghề:
Ngân hàng - Chứng khoán - Đầu tư
Kế toán - Kiểm toán
Mô tả công việc
- Prepare, reconcile data report of new and existing customers for all business channels.
- Make general reports as Ministry of Finance requirement of operation’s activities.
- Make and summit reports to SBV and bank related departments
- Establish and maintain automated reporting processes
- Analyze databases to find customer needs, claims trend, sales quality to support company’s vision & strategy.
- Assist with the development and implementation of CRM strategy focusing on the relationship between PVN and customer.
- Establish/ maintain a high quality of data within CRM system and associated databases to enable a single customer view for each contact to drive more effective customer interaction.
- Create and continuously review customer journeys, identifying opportunities and touch-points to improve the customer experience.
- Ensure data protection law is being followed.
- Other tasks assigned by line manager.
Yêu cầu công việc
- Bachelor degree, studying in statistic, accounting or related to figures/report
- Experience of database management in banking is prefer
- Proficient in English in speaking and writing
- Knowledge in computer software and information system. Proficient in MS Office, especially Excel and Access applications
- Excellent attention to detail
- Well analyze data skill
- Good time management skill, able to priorities work to ensure efficiency
- Personality Requirements:
• Focus, discipline, integrity, careful, patient
• High responsibility, high commitment, team spirit
• High concentration, able to work under tight deadlines and high pressure
• Self-managed, self-motivated.
Quyền lợi được hưởng
- 13th payment, quarterly bonus
- Professional, dynamic working environment
- 12 annual leaves