Frieslandcampina Vietnam

Develop and implement the Continuous Improvement Program, translating this mission into stretching, measurable targets on plant level
Plan, facilitate for execution and do quality check for CI elements within plants toward global standards
Plan, organize and implement the functional training program across Operations toward capability building roadmap
Develop and facilitate Subject Matter Experts in all needed areas
Support to develop and implement MIMB (Management Infrastructure, Mind-set and behaviours) initiatives
Develop AM roadmap and drive for implementation across Operations to improve Performance and Capability align with WCOM ambition
Train and coach to improve CI and change management skills for Operations leaders
Stimulate and facilitate benchmarking and exchange of best practices within and outside the Business Group
Coordinate to develop and implement Communication and Rewarding program which promotes high performing and CI culture across Operations
Other tasks as assigned by Performance Excellence Manager

Mô tả công việc:
1. Thực hiện qui trình xuất/ nhập hàng trên system SAP
2. Chạy report stock, nắm hạn sử dụng của sản phẩm cho từng kênh bán hàng
3. Qui trình xuất và thu hồi Hóa đơn chứng từ cũng như lưu trữ
4. Và một số kỹ năng cần của nhân viên văn phòng , kế toán kho.

- Responsible for following up and living all systems GMP, HACCP, ISO 9001, ISO 14001, ISO 18001, FSSC 22000 and Corporate standard Food Safety FrieslandCampina (FOQUs).
- Control line performance and support continuous improvement teams related to safety, quality, losses, failure costs and technical justified MC with WCOM methodology implementation (routes, process, tools, etc.)
- Check and control the Process Order through SAP system during production and at the closing month. Technically complete Process Order after it is finished. Maintain clean desk policy.
- Maintain internal stock check and participate in company stock count.
- Prepare instruction manual and train subordinate staff.
- Manage to use raw packaging materials effectively.
- Trouble shooting, investigation in the term product out of standard, loss, variation and stock inbalance.
- Manage the human resource of the section effectively: overtime, leave, duty roster, etc.
- Participate in internal audit activity.
- Participate in staff recognition and staff discipline action.
- Other tasks/projects assigned by Line Manager.

PRINCIPLE ACCOUNTABILITIES
 Prepare and control processing equipment to ensure products are in line with standard and recipe
 Follow rules about safety, health and environment within the company
REPORTING RELATIONSHIP
 Reporting to Processing Supervisor
 Subordinate: Automation Operator
JOB RESPONSIBILITIES
 Follow Safety, Hygiene and 5S standards of the factory (5S, ISO, Foqus SHE and Foqus Q&FS)
 Follow Company regulations about safety working clothing and safety warnings
 Follow work instruction and process
 Receive weekly plan from Supervisor
 Make sure processing equipment are always in good condition for production
 Monitor and operate processing equipment according to work instruction to get products in standard.
 Control processing equipment in good condition in line with the standard
 Coordinate with Reprocess Operator/ Head Dumper/ Ingredient Operator for products to be reprocessed/dumped/added in
 Clean processing equipment and processing area before/after production as stated in work instruction
 Coordinate with Engineer Technician during equipment repair to maintain products quality and correct equipment functions
 Report promptly to Supervisor in case of problem
 Make production reports as requested
 Join WCOM team and do any other task as assigned by his superiors

Principle Accountabilities
- To support the Operations Management/Leadership team for an effective standard costing system plus a regular reporting of deviations.
- To assist Supply Chain Finance Manager on daily business partner activities by providing him/her with relevant information on operational matters.
- To advice the organization with continuous improvement in Operations related cost.
Analysis & Knowledge development
- Collect, interpret, edit information and/or issue recommendations regarding bottlenecks and developments, as well as identify opportunities and risks in the Manufacturing & Supply Chains process.
- Provide insights by own initiative regarding quantitative and qualitative developments, based on reporting guidelines.
- Organize a periodic meeting with Operations Leadership Team to explain findings and discussion for the action plan
- Act as Finance Business Partnering by coordinating, partnering and consulting with Operations Leadership Team in terms of cost optimization for Supply Chain Finance.
Reporting & Budgeting
- Provide periodic dashboard report on time.
- Cooperate with Assistant Operations Finance Manager for budgeting activity.
Projects
- Improve the integrated Management Information System for the analysis of and reporting on financial and non - financial performance indicators, like stock positions, supply service level, Distribution dashboard …
- Support the Continuous Improvement Program (WCOM).

PRINCIPLE ACCOUNTABILITIES
- Responsible for the execution of new product experiment in R&D and Production
- Responsible for updating on sensory methods, give guidance for recipe modification and development projects from the sensory point of view
REPORTING RELATIONSHIP
- Reporting to: R&D Category Manager
- Subordinate: None
JOB RESPONSIBILITIES
- Conduct lab-scale experiments for NPD
- Supervise internal taste test/ external taste test
- Supervise a lab scale for new products and product development
- Follow production trial
- Report shelf-life testing for new products and product development
- New packaging and label checking on technical information
- Make a statistical overview of the new product and product development
- Control file system/ glassware/ equipment in lab
- Analyse samples in cooperation with QC
- Keep up-to-date with the latest sensory method to the R&D team
- Manage sensory R&D lab (equipment, facilities, etc.) to meet quality/ safety standards
- Manage discipline and motivate panelists
- Other tasks as assigned by the line manager
- Follow Company’s regulations, including, not limited to, Food Safety & Quality, Safety – Health – Environment

Principle Accountabilities
 To develop the customer business plan to deliver business KPIs in the assigned accounts and ensure the effective operation of FCV
 To build and leverage customer relationships to maintain mutual benefits
Reporting Relationship
 Report to Modern Trade Sales Manager
 Subordinates: Key Account Executives within the assigned accounts
 On a daily work basis, this job requires close working with cross-functional teams including CDSM (Shopper Marketing, Customer Services, Sales Operations), Consumer Marketing, Finance
Job Responsibilities
 Ensure delivery of Business KPIs: Volume/Value growth, market share, profit, forecast accuracy and sales fundamentals for the assigned accounts
 Develop and deliver Joint Business Plans/ Category Business Plans
 Be responsible for Trade Term negotiation
 Work with Brand Team and Digital Marketing Team on recruiting and retaining shoppers/consumers
 Ensure listing of new products, channel/ NW promotions
 Lead promotion management in the assigned accounts: plan, sell, execute, evaluate
 Work with Demand Planning team on forecasting for the assigned accounts
 Manage the budget assigned to the channel
 Ensure sufficient communication from HO to team and vice versa
 Lead the overall operation in the assigned channel
 Build and leverage customer relationship at all levels
 Build and develop team’s capability
 Other tasks as assigned by Modern Trade Sales Manager

Principle Accountabilities
- Ensure distributors to invest and implement all standards and core work processes related to Logistics areas and ensure distributor’s logistic organization has capabilities to provide best services to retailer customers with lowest cost to serve.
Reporting Relationship
- Reporting to Customer Services & Logistic Manager
- Coordinating with Regional Sales Manager, Sales Manager, Sales Executive. Distributor
- Coordinating with Replenishment, Supply Chain Planning and Warehouse
Job Responsibilities
- Implement warehouse standards, its infrastructures, core work processes and guidelines to ensure FIFO, hygiene of products from distributor warehouse to outlets in assigned regions.
- Implement transportation standards, core work processes and guideline to ensure all stocks are delivered within 24 hours with lowest delivery cost from distributor’s warehouse to outlets in assigned regions.
- Implement all replenishment core work processes to ensure no out of stocks (high CSL), but less working capital on inventory (low DS) for distributors in assigned regions.
- Plans the structure, trains, develops and qualifies the logistic organization of distributor to ensure the capabilities to service best to retail customers in assigned regions.
- Other responsibilities as requested by CSM.
- Acts as an internal auditor for logistic and inventory parts.

Operational tasks in alignment with marketing strategies
- Assist in developing annual marketing plan based on analysis of market, trade and consumer needs, and DLMI resources and capabilities.
- Provides good business judgement in all aspects of marketing for the assigned brand including creative, media, pricing, promotions, etc.
- Devise and implement promotional plans during campaigns on consumer and trade level.
- Evaluate brand(s) performance and recommend & execute appropriate changes in brand plan to achieve optimal results.
- Liaise with internal “suppliers” like operations, trade marketing, sales, customer service, R&D to achieve optimal results for the assigned brand. Assist in managing external suppliers like advertising, media and design agencies
Innovation
- Contribute to innovation and product development to deliver business objectives
Conformation
- Ensure frequent update of data analysis i.e. volumes, market shares, sales, market intelligence, etc.
- Keep all marketing expenditures within the marketing budget.
- Liaise closely with Operation Department on agreed volume/ product/ packaging requirements.
- Liaise closely with CDSM Department to deliver business objectives of agreed volumes, market shares, etc.
- Ensure compliance to company policies, internal code of conduct and external regulatory policies where applicable
Others
- Take part in cross-functional Project as required
- Act as an internal auditor.
- Other tasks assigned by Senior Brand Manager.

PRINCIPLE ACCOUNTABILITIES
- The Milk Collection Officer is responsible for supervise the operation at cooling units (Farm Cooling Tank, Collection Points and Collaboration Groups).
- Objectives:
o Ensure the operation of at assigned cooling units as the set S.O.P
o Control the milk quality at collection point level and its related bulk deliveries
REPORTING RELATIONSHIP
- Reporting to Milk Collection Manager
- Span of control: 0
JOB RESPONSIBILITIES
1) General:
- Follows company’s regulations including Food Safety & Quality, Safety – Health – Environment.
- Supervises the performance of stakeholders and ensures their activites at the assigned sites to follow and comply with the company’s regulations, contracts and set S.O.P.
2) Ensures the milk collection operations:
- Manages and supervises the building construction/ installation/ relocation of cooling units at farms/CPs as set standard.
- Ensures the routine CU’s operation (CP/CG/FCT) including the reception, chilling and storage process of fresh milk and hygiene/ operation of equipment according the set standards.
- Ensures the operations of automation system, remoted monitoring system and/or other systems at assigned sites.
- Monitors the weigh diff (CP-Factory) at the assigned cooling units and routes of bulk tankers.
3) Stock control, maintenance and reparation:
- Coordinates with stakeholders to ensure the maintenance, calibration and reparation for all milk collections equipment.
- Controls and monitors chemical consumptions at the assigned sites in effective and efficient ways.
- Manages/ monitors stock and fixed assets at the assigned CP’s/ CG’s
4) Others:
- Carries out assignments/ projects as assigned by the direct supervisor.

Department: Legal & Corporate Affairs
Principle Accountabilities
- Responsible for the development of the company’s communications strategy and objectives to ensure global compliance and local legislation
- Develops communications plan and implements a broad range of public relations activities in specific areas designated by Corporate Affairs Manager
Reporting Relationship
- Reporting to Corporate Affairs & Legal Director
- Subordinates: Public Affairs Specialist
Job Responsibilities
- Identify key industry issues / opportunities / trends that can impact Company business and develop internal recommendation on the way Company can integrate / adapt to those issues / opportunities / trends
- Work with the internal stakeholders to shape Companys internal viewpoints on industry issues / opportunities and promote these viewpoints with external partners to bring further support to Companys internal strategy
- Represent the company in relevant Industry Groups and promote an industry collaborative approach with external partners on subject matters relevant to Company.
- Participate in the Zone / Market Advocacy Committees and contribute to shape a relevant Companys advocacy plans, provide support and guidance to the business.
- Manage issues in the media, government ensuring senior management awareness of media coverage and issues
- Build relationships at all levels of the business (especially senior management) in order to communicate effectively and confidently on Companys behalf
- Contribute to the implementation of the Corporate Communications Strategy
- Develop effective communication plan that leverages brand promise and integrate and implement public affairs activities designed to enhance company brand
- Advance company’s proposition on industry
- Resolve public affairs issues
- Other tasks assigned by Line Manager

Department: Supply Chain - Operations
PRINCIPLE ACCOUNTABILITIES
- Responsible for entire Demand Planning and S&OP process to get robust 18-month rolling demand forecast, to achieve targeted forecast accuracy, forecast bias and Day of Inventory (DIO).
- Responsible for entire Supply Planning such as Master Production Scheduling (MPS), Capacity Requirement Planning (CRP), Rough Cut Capacity Planning (RCCP) & Distribution Requirement Planning (DRP)
- Sustain and develop capability for planning team.
REPORTING RELATIONSHIP
- Reporting to Plan & Deliver Manager
- Subordinate: Demand Planners, SC Planning Leaders
JOB RESPONSIBILITIES
Demand Planning and S&OP:
- Manage demand planning with high complexity: volatile market / promotion driven, high number of SKUs and/or customers / sales entities
- Linking pin between the sales, marketing and supply chain disciplines, align the customer focused marketing & sales organization with an efficiency driven supply chain
- Is a sparring partner for (senior) sales and (trade) marketing colleagues in order to build, challenge and validate forecasts (both baseline and uplift)
- Lead Weekly Demand Review Meeting, Monthly Demand Meeting, Supply Review meeting, Pre-S&OP meeting and facilitate Executive S&OP Meeting.
- Lead and contribute to new and/or improves existing procedures, processes, systems and tools related to demand planning processes and S&OP.
- Provide insights at request or at own initiative regarding quantitative and qualitative developments by means of periodical and ad hoc reports and/or analyses, based on reporting guidelines
Supply Planning:
- Manage entire supply planning process; focusing on short term & middle term supply planning and inventory management of RPMs & FGs with available resources to ensure FG Stock availability as per Demand Forecast & take proper actions to meet demand changes
- Work closely with Procurement, Production, Third Party Manufactures, QA, R&D, Logistics, … to ensure smooth production & delivery to achieve targeted customer service level, inventory and costs
- Manage Short & Medium term master production scheduling, material requirement planning & distribution requirement planning
- Identify and decide on short term on supply issues, highlight & make proposal on medium term supply issues (including key suppliers) in S&OP process.
- Work closely with Deliver to understand outbound network constraints and liaise with the appropriate planning teams (site and third party) to overcome short & medium term constraints
- Review & manage capacity: Rough Cut Capacity Planning (RCCP) & Capacity Requirement Planning (CRP), prepare contingency plans and scenarios to balance Demand & Supply (both short term & medium term)
- Control & optimize stock level of FGs & RPMs to meet Days of Inventory policy (DIO).
- Support project teams and ensure appropriate early management rigour in delivering innovation & promotion on time in full for both local & export projects
- Early management of write offs for FGs and RPMs as a result of innovations, re-launches, promotions and other activities (price adjustment, discontinuation …).
- Control Slow Moving & Obsolete Stock within budget, reduce business waste and delivering cost savings target through inventory reduction, write-off reduction & simplification, control & make monthly slow moving and obsolete (SLOB) Stock Report
- Assist Plan & Deliver Manager in assigned supply chain projects.

- Chuẩn bị hệ thống máy rót trong tình trạng tốt nhất và sẵn sàng cho sản xuất;
- Vận hành hệ thống rót theo hướng dẫn vận hành;
- Kiểm tra, kiểm soát hệ thống rót và giữ hệ thống trong điều kiện tốt nhất theo quy định;
- Kiểm tra và kiểm soát trọng lượng rót của từng loại thành phẩm theo yêu cầu;
- Vệ sinh máy móc, phòng rót sau khi kết thúc công việc sản xuất;
- Kết hợp với bộ phận Kỹ thuật bảo dưỡng hệ thống rót định kỳ;
- Kết hợp với nhân viên kỹ thuật trong việc khắc phục sự cố, chỉnh sửa máy móc, đảm bảo máy móc vận hành đúng chức năng;
- Hoàn thành các báo cáo sản xuất, phân tích dữ liệu theo yêu cầu công việc;
- Hỗ trợ Giám sát và trưởng bộ phận trong việc thực hiện các dự án cải tiến

 Phối hợp với Giám sát kỹ thuật lập kế hoạch hiệu chuẩn, bảo trì, sửa chữa cho tất cả các máy móc, thiết bị, dụng cụ
 Phối hợp với các phòng ban khác về các vấn đề liên quan đến bảo trì, hiệu chỉnh và sửa chữa.
 Tìm hiểu và đề xuất ý tưởng cải tiến liên quan đến thiết bị, máy móc
 Tổ chức nhóm để vận hành các máy móc/thiết bị của nhà máy theo hướng dẫn và sắp xếp công việc.
 Lập báo cáo vận hành các thiết bị tiện ích, đưa ra kiến nghị, đề xuất nhằm duy trì điều kiện hoạt động tốt của các thiết bị, máy móc, dụng cụ
 Làm yêu cầu khi cần điều chỉnh hoặc sửa chữa hệ thống trong trường hợp tham số hệ thống nằm ngoài khoảng cho phép
 Kiểm tra và bảo dưỡng tất cả các nguồn cung cấp tiện ích như: hơi nước, năng lượng, khí nén, nước…đáp ứng đúng, đủ theo yêu cầu.
 Kiểm tra các hoạt động bảo trì định kì theo kế hoạch

Principle Accountabilities
- To support the Operations Management/Leadership team for an effective standard costing system plus a regular reporting of deviations.
- To assist Supply Chain Finance Manager on daily business partner activities by providing him/her with relevant information on operational matters.
- To advice the organization with continuous improvement on Operations related cost.
Reporting relationship:
- Reporting to: Supply Chain Finance Manager
- Subordinate: none or Management Trainees
Job responsibilities:
Analysis & Knowledge development
- Collect, interpret, edit information and/or issue recommendations regarding bottlenecks and developments, as well as identify opportunities and risks in the Manufacturing & Supply Chains process.
- Provide insights by own initiative regarding quantitative and qualitative developments, based on reporting guidelines.
- Organize periodic meeting with Operations Leadership Team to explain on findings and discussion for action plan
- Act as Finance Business Partnering by coordinating, partnering and consulting with Operations Leadership Team in terms of cost optimization for Supply Chain Finance.
Reporting & Budgeting
- Provide periodic dashboard report on time.
- Cooperate with Assistant OF Manager for Budgeting activity.
Projects
- Improve the integrated Management Information System for the analysis of and reporting on financial and non - financial performance indicators, like stock positions, supply service level, Distribution dashboard …
- Support the Continuos Improvement Program (WCOM).

Principle Accountabilities
- Play the role as Finance Business Partner supporting CDSM team in strategy formulation and putting strategy into action, developing business models, maximizing strategic investments through decision support, project coordination and performance management.
- Maximize FCV’s profitability by attending to distributor ROI expectation, distributor network design and distributor trade term
Reporting Relationship
- Reporting to Commercial Finance Manager
Job Responsibilities
- Coordinate with GT Sales team to sharpen Distributor network expansion strategy and standardize Distributor recruitment. Support GT Sales and Multifunctional team in assessing and appointing new Distributors with clear business plan and cost to serve to FCV.
- Coordinate with GT Sales team for frequent Distributor segmentation analysis. Play financial role in training and upgrading key distributor capabilities (eg. optimizing operating expenses, credit to market, stock management, fixed assets management), monitor performance and improvement plan of top – notched Distributors.
- Manage FCV trade term to distributors; evaluate investment effectiveness and co-ordinate with GT Sales to improve investment efficiency.
- Report monthly Distributor ROI, follow up with Sales Leadership, Distributors and Multifunctional team for ROI improvement, bringing profitability to both FCV and Distributors.
- Ad hoc projects as assigned according to business requirements

REPORTING RELATIONSHIP
- Report to Lab Supervisor
- Subordinate: None
JOB RESPONSIBILITIES
- Responsible for following up IMS, FoQus FS&Q and FoQus SHE
- Maintain and develop testing methods, specifications, work instructions and procedures
- Carry out sampling & checking samples and evaluate result to control raw & packaging materials, semi-product, end – product, hygienic condition of equipment & tools (factory, milk chilling center, and farm), and water & waste water quality to ensure they fully meet the standards
- Participate in trouble shooting team relating to product quality as a member
- Support in validation & trial run for change of equipment, process, product and raw & packaging material.
- Handle market complaint (investigate route cause, answer to customer & take corrective action) technically
- Join improvement team as a member or a leader and participate in other WCOM pillars/ teams as a member
- Maintain safety condition at working place. Detect & report near miss, unsafe working conditions within the factory
- Make periodical reports, trouble shooting, validation and other reports
- Control documents, record, data and activities in responsible section as stated in Procedure & Work instruction
- Follow-up, take action and report on the product non-conformance cases
- Control chemicals, equipment and glassware in responsible section
- Other tasks assigned by Lab Supervisor

We are looking for a media executive with a University degree to represent our brands on social media. You are responsible for assisting with the planning of marketing strategies to grow online sales and traffic and engagement to increasing exposure of brand with social buttons, running a campaign, leveraging social reviews to automate the influencer marketing.
As a media executive, you will work in a young & dynamic environment. It is a great opportunity to start your carrier at FrieslandCampina.
Job description
You will start in a young & ambitions team, being responsible for our direct online brand communication with our consumers and support running marketing campaigns.
1. Daily media management of our brands (40%)
o Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
o Liaising with the marketing team to create and coordinate marketing strategies that work across different channels
o Analyse social media campaigns with tracking systems to determine areas for social media campaign improvement and to gather visitor’s data
o Assist with the general day to day administrative tasks
o Manage and maintain media budgets along with implement authorized plans, media payments and purchase orders
o Ensure approve payment invoices and advertising billing
o Contribute to the company blog on a weekly basis
3. Drive brand advocacy (40%)
o Identify brand ambassadors
o Create consumer insights
o Drive online recommendations
o Trigger online reviews
o Track social media influencers
o Consult brand team and agencies on digital relevant and eye-catchy content
o Brainstorm new, creative approaches to influencer campaigns
o Stimulate direct conversations with our consumers in an engaging and catchy way
o Build best practices and guidelines to improve content, engagement and brands voice in order to build brand and campaign management
4. Monitor media trend and own social listening (20%)
o Manage social listening tools
o Create actionable insights
o Surface and analyse our social listening tools around brand performance towards published content
o Monitor conversations and listening topics to advise brand on content creation
o Stay current with trends and social hypes to make recommendations that are relevant for the brands social/digital presence
o Regularly monitor competitor social media sites and create competitor analysis reports
o Keep up to date with any media latest/ emerging trends, best practices in online marketing and measurement
o Research and implement new techniques and technologies that are relevant to our media strategies

Department: B2B
Principle Accountabilities:
- To develop the customer business plan in respective assigned accounts of Institution channel
- Deliver business objectives (sales volume and values, margin contribution targets, forecast).
- Scope of business: managing key accounts as assigned
Reporting Relationship:
- Report to Institution Sales Manager
- Subordinate: Institution salesman
- On a daily work basis, this job requires close working with cross-functional teams including CDSM (Shopper Marketing, Customer Services, and Sales Operations), Consumer Marketing, and Finance.
Job Responsibilities:
- Develop and execute customer business plan in the assigned areas
- Ensure effective delivery of Category objectives: volume, value growth and forecast
- Ensure drive team to win industrial zone channel and other caterers within in-charge areas
- Be responsible for promotion in customer: develop, sell, execute, evaluate
- Approach/search for new customers, develop customer database and relationship.
- Ensure effective sales forecast.
- Build and leverage relationship with customers
- Other tasks assigned by Line Manager.

Department: Specialized Nutrition
Principle Accountabilities
- To organize and supervise a team of Medical Representatives to serve the health care professionals and para-medical professionals in the health centers / health stations and ensure the promotional activities are carried out as planned.
Reporting Relationship
- Reporting to Regional Medical Sales & Marketing Manager
- Co-ordinate with Regional Medical Sales & Marketing Manager, Regional Sales Manager, Medical Representatives
Job Responsibilities
- Plan all activities related to health centres / health stations over the assigned region, co-ordinate its implementation, monitor and report sales achievements
- Organize and monitor nutrition classes / prenatal classes for ladies who have children from 1 to 6 years old and pregnant ladies at health centres / health stations
- To be speaker for events at health centres / health stations
- Organize and check up all events at health stations over the assigned region
- Ensure the Medical Representatives perform the promotional activities are within the code of ethics at health stations
- Lead and field coaching with Medical Representatives at health centres / health stations
- Evaluate and report market activities, trends, developments and transformations.
- Recommend for consideration to develop the penetration to health stations / centres.
- Other tasks will be assigned by Regional Medical Sales & Marketing Manager