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Mô tả công việcYou are in the Customer Success team, processing the data transformations and support necessary to onboarding new customers with frequent communication with the Swiss teams.
› Understand Secutix data model, associated business logic and data.
› Transform and remodel customer data to Import and export to/from Secutix in accordance with Business needs.
› Bring support to Customers, Customer Success team and Level 2 Technical Support to understand and resolve complex data and product issues as well as code and run complex queries to adapt datas.
› Have high speed Interactions with our global team in Vietnam and with the sales and onboarding teams in Switzerland, Spain, France, England.
› Document your work and participate to process docs and implementation.
› Research, diagnose, record, and analyse issues with accurate solutions.
› Occasionally support to analyze and develop complex customer reports.
Yêu cầu công việcExperience & Skills
› Bachelor’s Degree in Computer Science or related field
› Strong DB Dev experience with SQL/PLSQL (advanced level), Oracle, SSRS, Report Builder, Excel, Analysis skills, Testing skills
› Fluent English for day to day communications with European colleagues
› Excellent communication skills and flexibility
› Detail oriented, Organized, Social, Curious, Accurate
› Strong experience as DB developer on an ERP like System in on production live solution context
› Fluent French or German is a nice to have
Quyền lợi được hưởng- Attractive package, 18 days of leaves, Flexible, Health insurance
- On-the-job learning, Support to grow and develop
- Travel opportunities to Switzerland
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