Customer Services (2 Females)

- Female.
- Age: less 28 years old.
- Degree: graduated to college or university concerned.
- Experience: less 1-2 years experience in the same company specialize in forwarding/ logistics/ shipping companies...
- Ability to approach and persuade the client, gaining a clear understanding of customers businesses and requirements.
- Reviewing your own customer services performance, aiming to meet or exceed targets.
- Attending team building and sharing best practice with colleagues.
- Good soft skills e.g. communication, negotiation, problem solving, etc are advantages.
- To participate in any other duties assigned from time to time.
- Prudent and honest evaluation and recommendation of customer’s credibility.
- Plan and organize to ensure the achievement of annual daily jobs.
- Responsible for the smooth operation of individual units, constantly aware of development within the company and market development.
- Accurate and prompt feedback to the management in form of daily updates and proper accurate monthly report.
- Responsible to ensure prices to customer achieve company’s targeted profit.
- Responsible to monitor and control individual unit customers services expenses. - To protect the interest of the company in areas of committing prices, payment terms, commission, collections, warranty claims and selection of customers.
- Ability to work under pressure and ability to work individual or in group.
- English: Level C.
- Computer skills: Level B.
*) Other details:
- Probation: 1-2 months. Basic Salary: starting from vnd 8,000,000/month.
- Working time: 8h AM to 5h30 PM from Monday to Friday and 8h AM to 12h AM on Saturday
- Training course: internal training and out - side course to related to job.
- Application period: From 23 Aug, 2018 to 30 Sep , 2018.