- Chức vụ: Mới Tốt Nghiệp
- Kinh nghiệm: Không yêu cầu
- Hình thức làm việc: Toàn thời gian cố định
- Yêu cầu bằng cấp: Không yêu cầu
- Yêu cầu giới tính: Không yêu cầu
- Số lượng cần tuyển: 0 ứng viên
Mô tả công việcJOB SUMMARY
We’re looking for team members to provide awesome customer support. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
- Resolve customer complaints via phone, email, mail or social media.
- Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and -explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepare product or service reports by collecting and analyzing customer information.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Keep records of customer interactions, process customer accounts and file documents.
- Other tasks assigned by manager.
Yêu cầu công việc-Required Experience/Skills Detail
-Fluent in English or Chinese
-Strong typing skills
-Strong phone contact handling skills and active listening
-Customer orientation and ability to adapt/respond to different types of characters
-Ability to multi-task, prioritize and manage time effectively
-Can work on shift (3 shifts)
Quyền lợi được hưởng- Great Commission Plan
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