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Operation Manager

Công Ty TNHH Em Biết Đọc

Địa chỉ công ty: 1F, 192-194 Hoa Lan, Ward 2, Phu Nhuan District, HCMC

Quy mô : Từ 500 - 999 nhân viên

Lượt xem: 278 |

Ngày cập nhật: 07/01/2019 (2 năm trước)

Tỉnh thành tuyển dụng: Hồ Chí Minh

Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ

Mức lươngTrên 30 triệu

chức vụChức vụ:Thực tập sinh
kinh nghiệmKinh nghiệm:Không yêu cầu
hình thức làm việcHình thức làm việc:Toàn thời gian cố định
yêu cầu bằng cấpYêu cầu bằng cấp:Không yêu cầu
yêu cầu giới tínhYêu cầu giới tính:Không yêu cầu
số lượng cần tuyểnSố lượng cần tuyển:Không giới hạn ứng viên

Mô tả công việc

( Xem thêm ) ( Rút gọn )
1. Operation Compliance Management:
• Ensure all operation employees are well trained & operate in accordance with SOP. Enforce the Operations Handbook to all operation employees across canters
• Manages facilities in all Centers & ensures that they are up to I Can Read standard.
• Operation training & hands on well with Centers staff that include Center Managers, Consultants, Student Care, Teachers, Securities & Maids to ensure the skills smoothly executed & follow their daily operation compliance checklists.
• Monitor every canters’ productivity and ensure that everyone is on-task with value added projects before and after peak hours. Scheduling the weekly visit to every Center & coach Centers staff to adhere to operation standards.
• Conduct formal & informal audits to ensure that all resources are in place and that the facility is properly maintained and clean.
• Delegate tasks and projects to uphold a premium standard of facility management in all centers with all Center Managers
• Monitor the cleaners, security and offer feedback for improvement or cleaning & security services.
• Managing & Auditing the inventory in center & HQ
• Adopt best practice of operation standards in Singapore & customize for best implementation in all schools.
• Train & hands on well with Sales Managers, Sales Support Managers, Operation Executive to ensure all are well trained on operation standards compliance
• Monitors payments and collections; tracks discounts to ensure adherence to policies and promotions (financial policy compliance)
• Revenues optimization by training well Sales Manager, all Center Managers on optimizing the time table in every Center
• Be responsible for Centers profit management
2. Business Management responsibilities:
• Co-lead with Marketing Manager, Sales Manager, Academic Service Manager to prepare the operation plan to roll out new products launch, new curriculum, new pricing package, etc …
• Co-set promotion scheme for low sales season, retention strategy with Marketing manager, Sales manager to have a strong scheme to accelerate sales in none peak seasons
• Control schedule to be efficiencies and optimization, maximized utilization of fixed costs.
• Work with Teachers and gather feedback regarding scheduling and operational problems by working closely with Academic Service Manager for teaching’s service improvement
3. Set up new centers:
• Accountable to comply to Operation SOP, selling SOP to set up new centre for facilities, system, & train well Center teams to use the system & comply to operation SOP
• Work with different supplier to fill up the operation facilities with efficient cost
• Understand well the knowledge of license need to obtain for new centre, liaise with legal agency to accomplish centre license

Yêu cầu công việc

• Bachelors degree (B. A.) from four-year college or university
• At least 5 -7 years of relevant work experience & in senior Management role
• Excellent management & leadership skills
• Strong Sales Leadership Background
• Training & Coaching Skills
• Able to lead operation with hard skills & soft skills (CRM knowledge preferable)
• Good communication and interpersonal skills
• Analytical, with the ability to think critically and to solve problems
• Has the capability to work independently to execute tasks and projects with deadline
• Shows leadership and deep sense of responsibility
• Proactive and takes initiative to resolve issues and/or highlight challenges
• Able to operate with a high level of integrity and professionalism
• Needs to be familiar with the full suite of ICR Programs, ICR operating system and processes (training will be provided)

Quyền lợi được hưởng

- 13th month salary
- Training/Coaching from senior management
- Annual Staff party, team building event
so sánh lươngSo sánh lương Nộp hồ sơ

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