Support Marketing team in the content building of brand development and communication such as: - Developing concept ideas and content for media, product and internal processes. - Working closely with Marketing team and other departments in order to simplify the content, create friendly message and wordings for customers, agents and stakeholders. - Understanding the key requirements and create the contents suitable and relevant to audiences. - Getting more knowledge and trends in insurance industry, competitors, industry and consumers, agents.
Job Purpose: Handle administrative & secretarial tasks for General Director. Main Tasks and Responsibilities: - Organize, prepare & arrange agendas, business trips, meetings related to General Director. - Receive, sort, arrange and process documents sent from the departments and submit them to the General Director. - Draft, prepare documents, collect necessary information requested. - Perform other duties assigned.
- Perform business and problem analysis to provide suitable and effective IT solutions for business purposes. - Assist BA Leader in supervising team daily working to complete enhancement and production issues in good quality. - Analyze and verify requirements, ensuring that requirement statements are completed, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards. - Document the user’s business requirements in detail, (requirement specifications) with all assumptions and caveats included. - Coordinate between business’ users and system development team to ensure all applications are well-developed and enhanced as business needs with the most quality and effective method. - Coordinate, test and ensure issues are identified, tracked, reported on and resolved in a timely manner and assist in enforcement of project deadlines and schedules. - Communicate effectively with users to identify needs and evaluate alternative business solutions with project managements and manage user expectations effectively.
- Manage & develop training & organization cultural activities to meet the business’ goals, corporate culture and personal career development for company’s internal staffs: Training & Development: - Analyze soft skills & management skills training needs and plan training budget & suitable training programs. - Develop training outlines and materials according to the real needs. - Coordinate with functional department heads for organizing internal technical/functional training course for internal staffs. - Implement, monitor and follow training programs for each case in order to evaluate the quality of learning & development for manpower. - Study and propose solutions to improve the quality of training. - Maintain a training record/database for necessary tracking & reports. - Perform other ad-hoc duties assigned by the management. Cultural Organization Development: - Maintaining good communication and a positive relationship with employees to promote employee satisfaction and ensuring a positive working environment. - Co-ordinate in organize employee activities and events: birthday celebration, sport activities, year-end party, company annual trip, etc.
- Lên kế hoạch thu phí. Sắp xếp cuộc hẹn với khách hàng. - Nhận phiếu thu tại quầy dịch vụ khách hàng và sử dụng phiếu thu theo quy trình quản lý phiếu thu. - Gặp khách hàng thu phí bảo hiểm. - Nộp tiền phí bảo hiểm đã thu của khách hàng tại quầy dịch vụ khách hàng hoặc qua ngân hàng. - Báo cáo tình hình thu phí về cho bộ phận Kiểm soát phí ở Văn phòng chính. - Hỗ trợ khách hàng hoàn tất thủ tục thay đổi một số nội dung cơ bản của hợp đồng bảo hiểm. - Giải thích cho khách hàng các thắc mắc liên quan đến Hợp đồng bảo hiểm. - Những công việc khác được phân công bởi trưởng phòng.