Công Ty TNHH Âm Nhạc Yamaha Việt Nam

- To coordinate with logistics team of others subsidiaries and parent company to handle import shipments smoothly and effectively
- To provide a pro-active follow up of all shipments to reach the lead-time
- To monitor and implement documents relating to freight forwarding, and daily local delivery plans
- To coordinate and work closely with logistics service providers and related departments on shipments’ issue or customs problems.
- To inform and propose the solutions to the superior immediately in case of problems, concerns or any potential risks
- To check and book all relevant costs of the shipment in the Operating system
- Be able to classify the HS code of each product and update in the SAP system
- To well manage on monthly stock and inventory tracking
- To perform above and other tasks with the goal of operation excellence and always in the compliance with the company rules and regulations
- To closely focus on the targets achievement (KPI’s) as set by Board of Management
- Other tasks are assigned by line manager

Vị trí tuyển dụng (Position): 01
JOB DESCRIPTION
Yamaha employees are passionate about music and sound! As the worlds largest musical instrument manufacturer, we are known for our quality, stellar customer service and innovation. Yamaha has been named a Top 100 Global Innovator for the past three years.
Yamaha is looking for a Product Marketing to implement Music business field initiatives that will deliver on the department/division and company goals and objectives. In addition, the successful candidate will work with agencies to launch campaigns and analyze the effectiveness of each campaign in order to drive sales and customer satisfaction.
Yamaha Music Vietnam will open the first direct store newly, where has the function of retail and Music school. We would like to realize not only sales and school also make it as promotional action trial point, we are looking for the person who is strongly interested in this our new venue for realizing Yamaha Value.
I. Department: Yamaha Direct Store（New Sales point）
Position: Retail Manager (Music instrument store)
Quantity: 01
Working time: 8hrs/ day
Holiday : 2days (with rotation including weekend)
Gender: M/F
Age 25 ~ 35
Report process: General Manager
II. Job Description:
1. Yamaha shop activity management
- Do sales action at storefront for leading the members and make sure your salespeople are doing everything they should be doing to successfully close sales.
- Ensure that the sales floor operations function smoothly.
- Review the performance of your salespeople and to motivate and stimulate them to even greater achievements., and Assist salespeople in the selling operation
- Estimate sales forecast periodically with analyzing market situation and action plan.
- With following to YMVN general sales promotion, realize campaign and promotional action at storefront.
- Make plan and realize Promotional plan with combining Music School.
- Corporate to Internal Music school and consider effective sales scheme for school customers.
- Create business by networking with teachers/schools outside, and community organizations
- Constructively handle (or supervise the handling of) all customer complaints related to your store.
- Promote customer loyalty
- Mission stating for the staff and follow up through periodical meeting.
- Offer them the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives.
- Manage sales
- Maintain appropriate inventory level to achieve sales budget and make balance for financial status of the store.
- Administrate inventory for selling and demo units, also asset equipment for the store general.
- Plan, organize, direct and control your sales staff to meet these objectives.
- Use these to help your salespeople maximize their potential.
- Achieve forecasted sales by following (and, if necessary, adjusting) a written plan of action.
2. Managing Music school:
- Starting up the music school, manage dedicated staff and teachers to achieve given KPI.
- Students management:
• Establishing service for school members (students) for raising registration/retention.
• Organizing activity to get New registration in 1st year.
- Teacher management:
• Periodical training teachers with cooperating headquarter.
• Recruiting teachers when opening new course.
• General Teacher HR management.
3. Administration management:
- Design and implement retail shop & music school policies and procedures.
- Ensure all operations at retail shop & music school are complied with the policies and procedures.
- Recruiting staffs, providing orientation and training for new employees.
- Maintain staffs job result by coaching, counseling, and discipline employees. Planning, monitoring and appraising staffs.
- Preparing budget, forecast, scheduling expenditures, analyzing variances
- Other jobs related to the operation of retail shop and music school.

- Accomplishing marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieving marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Meeting marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Determining annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
- Accomplishing marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
- Identifying marketing opportunities by identifying consumer requirements; defining market, competitors share, and competitors strengths and weaknesses; forecasting projected business; establishing targeted market share.
- Improving product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
- Providing information by collecting, analyzing, and summarizing data and trends.
- Accomplishing marketing and organization mission by completing related results as needed.
- Setting sales and marketing’s KPI to manage activity within the team.

Department: Sales team
Position: Sales Executive- Wholesale of Audio Visual products
Quantity: 01
Report process: Supervisor, Manager
The incumbent of this job is responsible for execution of Sale programs at different sale channels to the delivery of our strategic goals of the program and marketing objectives.
Strategy
• Deploy, execute sale programs, activities at all marketing and sale channels.
• Contribute in the implementation of sale strategies
Job Description:
- Regular visit to existing Audio Visual dealers for sales and marketing activities
- Sales channel development (finding candidates of new dealers)
- Be in charge of Sell-in target
- Supervisor and motivate Sell-out
- Propose Marketing program (Product Consultant (PC), display, decoration, PR...)
- Coordinate with other departments to make sure good products delivered to customer on time.
- Negotiate and keep good relationship with customers.
- Set objectives that have long-term impact within area of responsibility.
- Data analysis and do regular report
- Developing sales to Customers and Corporate Companies.
- Other tasks will be discussed in the interview

Vị trí tuyển dụng (Position): 01
JOB DESCRIPTION
Yamaha employees are passionate about music and sound! As the worlds largest musical instrument manufacturer, we are known for our quality, stellar customer service and innovation. Yamaha has been named a Top 100 Global Innovator for the past three years.
Yamaha is looking for a Product Marketing to implement Music business field initiatives that will deliver on the department/division and company goals and objectives. In addition, the successful candidate will work with agencies to launch campaigns and analyze the effectiveness of each campaign in order to drive sales and customer satisfaction.
Yamaha Music Vietnam will open the first direct store newly, where has the function of retail and Music school. We would like to realize not only sales and school also make it as promotional action trial point, we are looking for the person who is strongly interested in this our new venue for realizing Yamaha Value.
I. Department: Yamaha Direct Store（New Sales point）
Position: Retail Manager (Music instrument store)
Quantity: 01
Working time: 9:00AM – 8:00PM, Night Shift and weekend job with Rotation
Night Shift
Gender: M/F
Age 25 ~ 35
Report process: General Manager
II. Job Description:
1. Yamaha shop activity management
- Do sales action at storefront for leading the members and make sure your salespeople are doing everything they should be doing to successfully close sales.
- Ensure that the sales floor operations function smoothly.
- Review the performance of your salespeople and to motivate and stimulate them to even greater achievements., and Assist salespeople in the selling operation
- Estimate sales forecast periodically with analyzing market situation and action plan.
- With following to YMVN general sales promotion, realize campaign and promotional action at storefront.
- Make plan and realize Promotional plan with combining Music School.
- Corporate to Internal Music school and consider effective sales scheme for school customers.
- Create business by networking with teachers/schools outside, and community organizations
- Constructively handle (or supervise the handling of) all customer complaints related to your store.
- Promote customer loyalty
- Mission stating for the staff and follow up through periodical meeting.
- Offer them the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives.
- Manage sales
- Maintain appropriate inventory level to achieve sales budget and make balance for financial status of the store.
- Administrate inventory for selling and demo units, also asset equipment for the store general.
- Plan, organize, direct and control your sales staff to meet these objectives.
- Use these to help your salespeople maximize their potential.
- Achieve forecasted sales by following (and, if necessary, adjusting) a written plan of action.
2. Managing Music school:
- Starting up the music school, manage dedicated staff and teachers to achieve given KPI.
- Students management:
• Establishing service for school members (students) for raising registration/retention.
• Organizing activity to get New registration in 1st year.
- Teacher management:
• Periodical training teachers with cooperating headquarter.
• Recruiting teachers when opening new course.
• General Teacher HR management.
3. Administration management:
- Design and implement retail shop & music school policies and procedures.
- Ensure all operations at retail shop & music school are complied with the policies and procedures.
- Recruiting staffs, providing orientation and training for new employees.
- Maintain staffs job result by coaching, counseling, and discipline employees. Planning, monitoring and appraising staffs.
- Preparing budget, forecast, scheduling expenditures, analyzing variances
- Other jobs related to the operation of retail shop and music school.

Sharing passion and performance through music in Vietnam. Here at Yamaha, we believe in our employees working together to achieve our goals. We are looking for passionate and talented people to join our family help and grow. We are group of music makers and music enthusiasts.
I. Department: Sales Operation Department
Position: Sales Operation Executive
Quantity: 01
Age: 25- 30
Gender: Female
Report process: Department Manager
II. Job Description:
1. Sales transaction:
- Receiving purchase order from sale team, checking stock availability, inputting sales order in SAP to create preformat invoice (PI).
- Sending PI to customers and sales team for payment follow up. Checking payment from customers, issuing VAT invoice and create delivery order (DO) to deliver shipments to customers.
- Maintain new item, new customer information in the SAP system.
- Updating stock list and back order.
- Monthly, quarterly rebate calculation for customers.
- Controlling sales order for projects and discount…
- Preparing announcement letter of campaign and any other announcement.
- Preparing project documents for customers: certificate of origin, certificate of quality and inbound documents…
- Preparing dealer contract and sales contract for sales transaction.
- Other job related to sales transactions.
2. Administration:
- Registering sales campaign with the Government.
- Receiving phone calls from customer for sales orders or any other support in case sales team is not available.
- Supporting sales team in the North for the documentation.
- Arranging celebrate flowers, gifts to customers if requested.
- Other tasks assigned by Line Manager.

Department: Sales team
Position: Sales Executive- Wholesale of Audio Visual products
Quantity: 01
Report process: Supervisor, Manager
The incumbent of this job is responsible for execution of Sale programs at different sale channels to the delivery of our strategic goals of the program and marketing objectives.
Strategy
• Deploy, execute sale programs, activities at all marketing and sale channels.
• Contribute in the implementation of sale strategies
Job Description:
- Regular visit to existing Audio Visual dealers for sales and marketing activities
- Sales channel development (finding candidates of new dealers)
- Be in charge of Sell-in target
- Supervisor and motivate Sell-out
- Propose Marketing program (Product Consultant (PC), display, decoration, PR...)
- Coordinate with other departments to make sure good products delivered to customer on time.
- Negotiate and keep good relationship with customers.
- Set objectives that have long-term impact within area of responsibility.
- Data analysis and do regular report
- Developing sales to Customers and Corporate Companies.
- Other tasks will be discussed in the interview

I. Department: Product Marketing
Position: Senior Digital Marketing Executive
Quantity: 01
Report process: General Manager
I. Job Description:
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media -Facebook etc.
- Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO (Search Engine Marketing) efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with team to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tool -Google Analytics
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors
- Company website management
- Competitive Survey
- Online sales channel / Check prices periodically and feedback to Sales

I. Department: Finance & Admin
Position: Senior HR Executive
Quantity: 01
Report process: Deputy General Manager
II. Job Description:
A. C&B:
- Perform accurately and timely all the reports related to SHUI, Labor Union fund & fee, allowance, PIT, PIT finalization for staff and expats.
- Work closely with Social Dept. for registering & finalizing SHUI, Register/ extend/ cancel social books, health insurance cards…
- Monitor & manage Leave Record, Labor Contract and other personnel documents.
- Follow up Labor contract and related documents from the probation, renewal to resignation.
- Prepares and administer all periodical labour reports required by the Government.
B. Recruitment:
1. Responsible for the recruitment process based on job requirements and coordinate with functional departments (publish recruitment ads, screening CVs, prepare interviews, provide tests if any, check references, background and qualifications, shortlist candidates before interview...).
2. Prepare offer letter, information form, personal document submit, and procedure making for new comers…
3. Conduct and provide orientation training for new comers to facilitate their good integration with the company
C. Assisting Dept. Managers in developing & applying HR system:
4. Assist Manager in developing job descriptions standards, job rankings and salary structure.
5. Manage Performance evaluation implementation (KPI).
6. Assist for buildup and enhance HR Policy, System, Procedures, and Regulation & Guidelines in compliance with Vietnamese laws and ensure good implementation
7. Enhance HR internal form and materials.
8. Manage implementation of Global, Regional or Local HR projects
9. Basic understanding of current;
D. Other activities:
10. Advise the management on changes/ solutions to improve the HR services and enhance the inspiring working environment when necessary
11. Organize yearly Health check program, manage Accident Insurance
12. Partner in organizing Company events, employee activities, team-building…
13. Solve problems about labor relation and disciplines to employees
14. Other duties as assigned.

With a long development history as the word leading musical instruments manufacturer, Yamaha also have been known as one of the prime developers in the field of Pro Audio. In 1972, the very first Yamaha Mixer PM200 came into customers’ sight. PM200 was extensively used for theatres, concert halls…and probably relied by contemporary tremendous artist and musicians. In 1987, the launch of Digital Mixers together with revolutionary products was unexpectedly response from customers, which satisfied not only stage, concert environment requirements but also Television Broadcast Station and Recording Studios. Recently, PA systems set up for restaurants, hotels, office environments has been highly appreciated by most customers. In 2013, Yamaha Music Vietnam Co. Ltd., officially established in Vietnam. In 2015, Yamaha Pro Audio Research Center was founded and officially on stream in Vietnam. Please apply now for this limited opportunity.
- Department: Commercial Audio
- Quantity: 01
Job Description:
- Guiding and explaining Yamaha Pro-Audio products’ specifications, features and general information to customers through Dealers Network or at the company’s training facility.
- Putting forward solutions for audio systems to customers.
- Joining in meetings with PA experts from Japan and other areas to improve sales activities in Vietnam.
- Support and solving problems of dealers.
- Building and maintaining solid relationship with key clients.
- Other duties as assigned.

Department: Product Marketing
Position: Marketing Support Administration Officer
Quantity: 01
Report process: General Manager
Job Description:
- Operation and support jobs for Marketing Activity for Musical Instruments.
- Mainly Documentation/Administration at desk work with occasional field work to support promotional activity
- Musical Instrument Products and Brand marketing
- Marketing Action & Market analysis
- Documentation:
• Internal document preparation for Approval, Logistic, Customer Service, Accounting etc.
• External Document preparation. Official Information letter to partners, Government Registration, Contract etc.
- Excel Work
• Organize Sales and Market Analysis data from Internal reporting system or server Making summary and comparison
• Organize Purchase/Sales/Inventory number picking up from system
- Hotline Contact:
• Receive Customer Contact via Hotline
• Being resourceful with providing solution to customers. Providing Yamaha Dealer Network locations, Authorized Service Center Network locations,
• Warranty information, Campaign information, Event information etc.
- Product registration updates in system
- POSM Printing/Order, Inventory Admin:
• Organize and producing POSM with local vender
• Design or design materials consulted by Product PIC
• Administrate inventory
- Seminar/Event preparation Support:
• Support preparation of promotional materials and assist organizing Musical Instruments promotional events

Department: Sales team
Position: Sales Executive- Wholesale of Audio Visual products
Quantity: 01
Report process: Supervisor, Manager
The incumbent of this job is responsible for execution of Sale programs at different sale channels to the delivery of our strategic goals of the program and marketing objectives.
Strategy
• Deploy, execute sale programs, activities at all marketing and sale channels.
• Contribute in the implementation of sale strategies
Job Description:
- Regular visit to existing Audio Visual dealers for sales and marketing activities
- Sales channel development (finding candidates of new dealers)
- Be in charge of Sell-in target
- Supervisor and motivate Sell-out
- Propose Marketing program (Product Consultant (PC), display, decoration, PR...)
- Coordinate with other departments to make sure good products delivered to customer on time.
- Negotiate and keep good relationship with customers.
- Set objectives that have long-term impact within area of responsibility.
- Data analysis and do regular report
- Developing sales to Customers and Corporate Companies.
- Other tasks will be discussed in the interview

Sharing passion and performance through music in Vietnam. Here at Yamaha, we believe in our employees working together to achieve our goals. We are looking for passionate and talented people to join our family help and grow. We are group of music makers and music enthusiasts.
Report process: Supervisor, Manager
The incumbent of this job is responsible for execution of marketing programs at different sale and marketing channels to the delivery of our strategic goals of the program and marketing objectives.
Strategy
- Deploy, execute marketing programs, activities at all marketing and sale channels.
- Contribute in the implementation of marketing strategies
Job Description:
- Execute marketing activities defined in marketing plans such as preparing POSM & advertising materials to the sales team, provide guidance for use and updating online/social media content.
- Collaborate with Leader in preparing budget and monitoring expense in relation to pre-set KPIs
- Plan, communicate sale and marketing campaigns, events and activities to related-departments (example, give advisors and corporate with sale teams).
- Coordinate external and internal resources to ensure marketing plan goals are achieved.
- Support Leader to handle and accomplish administration works and tasks on due time.
- Develop strong relationships with stakeholders and vendors to achieve success of activities.
Working Location: 15 Floor, Nam A Tower. 201-203 Cach Mang Thang Tam, Ward 4, District 3, Ho Chi Minh City.

We are looking a proactive, experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase
customer satisfaction, loyalty and retention and to meet their expectations.
We are transition in changing concept of Customer service from Repairing service to very real Customer Care team.
Job description:
- Managing Customer Service team which is organized with REPAIR/Quality Control/HOTLINE/GENUINE
PARTS function
- Start Up new team for targeting new concept of service. Making up future direction and set-up details
with following company direction.
- Joining to the headquarter meeting held periodically as representative of Yamaha Vietnam.
- ASC(Service Network/dealer) place development.
- Organizing training for authorized ASC dealer , and also Musical Instruments technicians.
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop ASCs and nurture an environment where they can excel through encouragement
and empowerment
- Quality Control for the products
- Other tasks ordered by GM/GD

Department: HR- Admin Dept.
Job Description:
- PIT/ Salary, PIT statement
- Prepare training agreement to all new comer, extend Labor contract for all staff
- Responsible for attendance report, OT registration and control all kind of leaves of all employees
- Take care of office operation to ensure the office operates smoothly (Stationery, Book hotel, Air ticket, Stamp for documents…)
- Support the team in organizing events like annual company trip, year-end party or other internal activities
- Other duties as may be requested by Manager
- Handling insurance-related issues
- Soft skill, team building, English training etc. to organize
- Cooperate with Managers to set JD, KPI, evaluation system for all levels of employees.

• Updating payment from customers in SAP
• Checking account receivable status of customer and remind to sales department if there is any customer is overdue payment coming soon.
• Preparing Balance Confirmation of Account receivable and send to sales department to get confirmation from customer and collect payments.
• Checking invoice and arrange payments to vendors appropriately.
• Input transactions of account payable to journals, ledgers.
• Controlling account payables to make sure they are paid on time.
• Input transactions of cash (including petty cash & cash in bank) to journals, ledgers.
• Controlling advance from employees to remind them about refund of their advance.
• Month-end GL closing for cash, bank.
• Checking to make sure submit missing supporting document to Mizuho bank and other offices on time.
• GL close for some accounts such as prepaid expenses, depreciation, deposits.
• VAT report, Statistic reports and other reports required by the government.
• Other tasks are assigned by Chief Accountant

- Checking all entries prepared by accountant before posting to journals, ledgers.
- Inputting general ledger entries for month end closing.
- Reconcile all accounts on balance sheet to ensure that all transaction input correctly.
- Updating, checking landed cost and allocating cost of sales to ensure all related expenses
computed.
- Preparing sales report, monthly management report, consolidated package.
- Effectively managing the accounting and the financial function through routine operations,
checking all accounting transactions, reconciliation of accounts, tax filing and settlement.
- Checking AR & AP frequently to ensure that there is no missing invoice input in system.
- Checking monthly VAT, FCT report before submitting to ensure reports are prepared consistent
with the tax law. Preparing quarterly CIT report & yearly CIT return.
- Working with auditor for yearly audit & tax consultants for transfer pricing documentation
preparation.
- Consulting for other department to comply the local tax laws and company policies
- Managing accounting team to ensure there is no negligence.
- Working with tax officer for tax audit & other related issues (if any).
- Other job assigned by Finance and Administration Manager