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công ty cổ phần quản lý khách sạn odyssea

Công Ty Cổ Phần Quản Lý Khách Sạn Odyssea

địa chỉĐịa chỉ: 63-65 Hàm Nghi, Phường Nguyễn Thái Bình, Quận 1, Hồ Chí Minh

quy mô công tyQuy mô công ty: Đang cập nhật

websiteWebsite: Chưa cập nhật

Mô tả công ty

Odyssea Hospitality emerging as the top Vietnamese Hotel Management company, with Liberty & Liberty Central brand as their flagship network is expanding within Vietnam. • With extensive experience in strategic hospitality management and a diverse portfolio of distinguished brands that are popular and loved by our local and international guests, Odyssea Hospitality has established itself as the country’s most prominent Vietnamese hospitality management company. • Expanding our reach, both the Liberty Hotel and Liberty Central brands are widely recognized for providing excellent service and value. Our expertise in asset management has earned us a sterling reputation, and our proven track record makes us confident that we will lead our partners towards a successful future. In the context of development of OHMC, we are looking for :

Tin tuyển dụng của Công Ty Cổ Phần Quản Lý Khách Sạn Odyssea

Marcom Manager

Thực tập sinh
Trên 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBáo chí - Truyền hình, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
I. Primary RelationshipsThe position reports to Deputy General Director and Functional report to CEO, serves as a member of the management team.Within the Company, the position has primary working relationships with the Hospitality Management company, hotel General Manager, staff of the Marketing/ Communications/ P.R. function, and the service providers.Outside the Company, the position coordinates, primarily with the Hotels GM, with the media ad with related suppliers involved in the branding maintenance & development of the hotel.Principle AccountabilitiesII. Marketing, Communications and Public Relations1. Ensure articulation of Company Branding of Odyssea, Liberty, Liberty Central & other brands with desired image and position, assure consistent communication of image and position throughout the Company, and assure communication of image and position to all parties, both internal and external2. Coordinate media interest in the Company and ensure regular contact with target media and appropriate response to media requests. 3. Act as the Company’s representative with the media. 4. Coordinate the appearance of all Company print and electronic materials such as letterhead, use of logo, brochures, etc. 5. Develop, coordinate and oversee programs and resource materials to assist Hotels in the marketing, communications and positioning of their activities. 6. Provide counsel to Hotels on marketing, communications and public relations. 7. Ensure that the Company regularly conducts relevant market research and coordinate and oversee this activity. Monitor trends. 8. Leads projects as assigned, such as cause-related marketing and special events. III. Digital, Social Media Content Management1. Facilitates social media engagement and updating content in local digital channels (e.g., Odyssea website, travel sites).2. Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.3. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly4. Plan, monitor the online marketing channels such as Google Ads, Google Network, Social Media or online newspaper to drive traffics to Odyssea websites as KPIsIV. Graphics & Branding & Quality Control1. Supervise the Marketing & Graphic Department and staff to ensure that all Hotels and the Company are duly supply with their respective :- Graphic bible- Collateral- Advertising template- Promotional material2. Ensure that proper monthly billing is send to hotels using Odyssea Graphics services.3. Develop when required new or additional branding tools to keep up with new trend. Ensure Branding Equity by monitoring its use and application, and respect by all users.4. Promote transparency is branding usage so all parties are duly aware of their respective responsibility.5. Responsible for revenue analytics, brand communications and e-commerce to run campaigns and other commercial opportunities.6. Monthly hotel audit on marketing’s relevant and servicesV. Loyalty Program1. Corporate with Deputy GD in set up, SOP, guideline and training for Odyssea Loyalty program2. Responsible for loyalty program design and management, partnership program solicitation, execution and strategic communication plans for all loyalty and subscription programs.3. Implement a communications’ calendar utilizing existing and new communication channels as relevant to the market to grow customer loyalty and drive revenue4. Develop and work with hotel teams to execute customer acquisition strategies5. Set business requirements for CRM infrastructure, lead generation, database acquisition, prioritization and deployment capabilities6. Daily manage, control and monitor “Earn & Burn Process” to assure the program running smoothlyVI. Planning and budgeting1. Responsible for the achievement of marketing/ communications/ public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the BOM and hotel GM.2. Develop short- and long-term plans and budgets for the marketing/ communications/ public relations program and its activities, monitor progress, assure adherence and evaluate performance. 3. Recommend short- and long-term Company goals and objectives to the Deputy GD and CEO 4. Develop, implement and monitor systems and procedures necessary to the smooth operation of the marketing/communications/public relations function. 5. Keep informed of developments in the fields of marketing, communications and public relations, and use this information to help the Company operate with initiative and innovation. VII. Managing1. Maintain a climate that attracts, retains and motivates quality personnel in department2. Support Deputy GD in recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel. 3. Ensure effective management within the marketing, communications and public relations function, with provision for succession. 4. Design, support and oversee cross-functional teams throughout the Company.5. Department SOP, guideline building, training and monitoring to internal staffs and hotels staffs
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Chuyên Viên Phân Tích Thị Trường

Mới Tốt Nghiệp
10 - 15 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Marketing - PR, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
- To build and maintain contact with new and old OTAS partner to ensure high levels of cooperation with accountability and follow up to get the new, useful market information - Identify opportunities for business revenue, develop and manage relationship in strategic markets and accounts that further business development activity. - Compile business reports and online market information, analysis variance for to identify new business opportunities.- Providing timely report to management with regarding to demographic targets, search engine traffic, paid online traffic, website revenue, strategy- Producing report that concern with traffic, conversations, sales, customer subscriptions, etc.- Assist in identifying new opportunities and deliver exceptional service to high potential accounts on E-commerce Sales.- Monitors results by developing performance and inventory reporting, revenue website and E-commerce Sales report.- Contributes to website content development (website design, booking engine, loyalty program, in-site advertising).- Maximizes revenues by recommending pricing and promotion package; leverage customer databases by email marketing (E-news promotion every month).- Improves booking opportunities by monitoring competitor pricing strategies to recommend improvements. Response all comment and question from the website client. Resolve all the client and partner request.- Monitor all the OTAs activities, maintain the high ranking on the OTAs site, reach the E-commerce target.- Online Market analysis, pricing, promotion, strategy.- Manage Trip Advisor Page and register for the new hotel (register, set up the contract).
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Corporate Sale Manager

Thực tập sinh
20 - 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Việc làm bán hàng, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
RESPONSIBILITIES AND TASKS - Evaluate partnerships within your portfolio- Understand the baseline requirements for Hotel Chain performance & ensure your portfolio is free of barriers to book – at all times- Develop products & business development opportunities to over-index growth targets- Responsible for developing and maintaining strategic business relationships with Key corporate accounts to promote brand awareness and maximize sales.- Achieve and exceed assigned sales targets, KPI’s, budgets and business goals.- Manage the planning and implementation of sales and promotional plans at store level.- Liaise with the field team to promote the effective execution of sales and promotional plans.- Maintain close contact with Key Accounts, highlighting planned strategies to develop profitable business and gathering information for future business plans and initiatives.- Analyze sales performance and promotional effectiveness of assigned accounts by regularly reviewing and reporting on sales performance, sales forecasts and market trends.- Understand, develop and implement the Key Brand messages, distribution and marketing strategies.- Work with key customer data systems (Global Company or Wholesales) on customer premises as required, to assist with stock control and coordination.- Deliver an exceptional level of customer service to account customers.- Gather business intelligence, monitor competitor activity and report on developments.- Undertake review of trading terms annually or as required within assigned approval guidelines.- Manage the delivery of customer expectations via reasonable operational processes taking full account of customer services- Keep close relationship with hotel sales teams to update, exchange market database and analytic to support each other in archiving KPIs
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HR Manager

Thực tập sinh
10 - 15 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmBình Định, Đà Nẵng, Hồ Chí Minh
Tuyển dụng cho các địa điểm: Hồ Chí Minh, Đà Nẵng, Quy NhơnMô tả công việc:- Gather and monitor attendance record of all employees;Ghi nhận và theo dõi bảng chấm công của tất cả nhân viên- Conduct monthly payroll with payment reports and deductions, in timely and accurately manner;Thực hiện bảng lương hằng tháng, với các khoản thanh toán và giảm trừ được tính toán một cách chính xác và đúng hạn- Liaise with insurance company regarding administrations and compensation;Liên hệ với đơn vị bảo hiểm về vấn đề thủ tục bảo hiểm và bồi thường- Manage all leaves of employees and conduct reimbursements related to sick leave, maternity leave, etc…when occur;Quản lý ngày phép của tất cả nhân viên và thực hiện các thủ tục bảo hiểm đối với các trường hợp nghỉ bệnh, nghỉ thai sản- Complete monthly/ annually PIT declaration of all employees;Kê khai và quyết toán thuế thu nhập cá nhân hằng tháng/ hằng năm cho tất cả nhân viên- Arrange interviews by coordinating schedules;Liên hệ sắp xếp các cuộc phỏng vấn- Prepare all necessaries for successful applicants including: Letter Offer, Contract, computer, working area, …ensure that they are ready in place before starting date;Chuẩn bị các thủ tục, trang thiết bị làm việc cho ứng viên trúng tuyển như thư mời việc, hợp đồng, chỗ ngồi, máy tính,…bảo đảm mọi thứ sẵn sàng trước ngày nhận việcAdministration/ Hành chánh:- Ensure that all filings are organized according to the company policy and codes;Đảm bảo rằng tất cả các hồ sơ được sắp xếp theo chính sách của Công ty- Receive and distribute in-coming and out-going correspondence, to ensure efficient delivery;Tiếp nhận và phân phát thư tín đến và đi, bảo đảm việc phân phát hiệu quả- Purchase office stationary, furniture and equipment;Mua sắm văn phòng phẩm, bàn ghế và trang thiết bị cho văn phòng- Perform other tasks assigned by superior.Thực hiện các công việc khác do cấp trên giao
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Market Analyst

Nhân viên
10 - 15 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềMarketing - PR, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
- To build and maintain contact with new and old OTAS partner to ensure high levels of cooperation with accountability and follow up to get the new, useful market information - Identify opportunities for business revenue, develop and manage relationship in strategic markets and accounts that further business development activity. - Compile business reports and online market information, analysis variance for to identify new business opportunities.- Providing timely report to management with regarding to demographic targets, search engine traffic, paid online traffic, website revenue, strategy- Producing report that concern with traffic, conversations, sales, customer subscriptions, etc.- Assist in identifying new opportunities and deliver exceptional service to high potential accounts on E-commerce Sales.- Monitors results by developing performance and inventory reporting, revenue website and E-commerce Sales report.- Contributes to website content development (website design, booking engine, loyalty program, in-site advertising).- Maximizes revenues by recommending pricing and promotion package; leverage customer databases by email marketing (E-news promotion every month).- Improves booking opportunities by monitoring competitor pricing strategies to recommend improvements. Response all comment and question from the website client. Resolve all the client and partner request.- Monitor all the OTAs activities, maintain the high ranking on the OTAs site, reach the E-commerce target.- Online Market analysis, pricing, promotion, strategy.- Manage Trip Advisor Page and register for the new hotel (register, set up the contract).
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General Manager

Phó phòng
Trên 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKhách sạn - Nhà hàng
địa điểmBình Định, Đà Nẵng
­ Leading general managers and executive committee teams in the development and implementation of all business unit strategies.­ Being in charge of all operation, budget, hiring, benefit, regulation, policy of the property.­ Ensuring the implementation of the brand service strategy and brand initiatives and policies and procedures with the objective of meeting or exceeding guest expectations.­ Demonstrating and communicating key drivers of guest satisfaction for the brand‟s target customer; ensures core elements of the service strategy are in place in each business unit to produce the desired results.­ Is highly visible and interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.­ Analyzing service issues and identifies trends. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.­ Hiring general managers and executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.­ Creating appropriate development plans and develops general managers and executive committee members based on their individual strengths, development needs, career aspirations and abilities.­ Setting goals and expectations for general managers and executive committee members. Coaches team by providing specific feedback to improve performance.­ Ensuring service, technical skills and leadership training occurs throughout all business units to support successful daily operations.­ Ensuring that regular on-going communication takes place throughout business units to recognize performance, set expectations and create awareness of business objectives.­ Ensuring policies are administered fairly and consistently in all business units.­ Reviewing sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the business units in the market.­ Ensuring sales team understands and is leveraging demand engines to full potential.­ Suggesting innovative marketing ideas and proactively develops deployment strategies to continue to grow market share.­ Building relationships with key customers through personal involvement in the sales process.­ Reviewing financial reports and statements to determine how each business unit is performing against budget. Develops strategies to improve the properties financial performance.­ Coaching and supporting teams to effectively manage occupancy and rate, wages and controllable expenses. Strives to maintain profit margins without compromising guest or employee satisfaction.­ Identifying opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary changes.­ Ensuring capital expenditure funds are being used to address the priorities outlined in the business strategy.­ Establishing relationships with each business unit owner as a business partnership and builds owner loyalty through proactive communication, involvement in key decisions.­ Understanding each business unit‟s owner‟s perspective. Manages an effective balance between the owner‟s interests and company‟s interests and develops solutions that create value for both.­ Ensuring alignment of owner with brand strategy and maintains brand standards.­ Is knowledgeable of all management contract requirements for the property and ensures compliance with contract and reporting requirements.­ Performing other duties as assigned to meet business needs.
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Digital Supervisor

Thực tập sinh
20 - 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Báo chí - Truyền hình, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
- Xử lý các công việc về truyền thông, bao gồm các bài báo, các bộ tài liệu truyền thông, tạp chí ảnh, các tài liệu quảng cáo, các sản phẩm in ấn, các sản phẩm bổ sung và email trực tiếp…Handle media work, including suggested written articles, media kits, pictorials, promotional materials, printed presentation, collateral items and direct mail…- Xử lý các nguồn thông tin giữa tài sản khạch sạn và bộ phận Marketing, bao gồm các yêu cầu thiết kế (điều phối thiết kế).- Handle information flow between hotel properties and Marketing department, including design requirement (as design coordinator).- Thực hiện các yêu cầu của Giám đốc Marcom: các sự kiện diễn ra, làm báo cáo, đề xuất kế hoạch Marketing, làm việc với đối tác.Execute the requirement from Vice President Marcom: take place an event, do a report, suggest Marketing plan, work with partners.- Làm tất cả các công việc hành chính Marketing.Do all Marketing administration work.
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E-Commerce Executive

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềMarketing - PR, IT phần mềm
địa điểmHồ Chí Minh
• Oversee channel development strategies, web architecture, infrastructure requirements, and collaboration of information technology, sales, and operations teams to fulfill e-commerce business strategies.• Web maintenance and troubleshooting are also ongoing for a website. • Sell a budgeted number of product or bringing in a budgeted of customers from the Internet, based on goals and objectives defined by the DOS.• Completes monthly and year-end reports regarding E-commerce activities. • Managing Internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance.• Maintain online product catalog and content (images, product info, etc.)• Track and analyze web traffic conversion rates to optimize the conversion trend.• Customer Service related needs for online transactions • Do the related sales admins tasks
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PR Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Marketing - PR, Báo chí - Truyền hình
địa điểmHồ Chí Minh
Purpose:The PR Supervisor position is responsible for entire Public Relations group client performance and the health of the agency/client relationship on all accounts. Key Accountabilities:• Participates in media relation’s functions and maintains media contacts with the highest profile national, trade and/or regional targets. • Coaches and advises public relations group on pitching media on client’s behalf.• Reviews and approves annual public relations plans • Develops message points and speeches for senior level clients.• To be able to effectuate project proactively, monitor project and meet required time line. • To be able to communicate with customer and satisfy customers requirement daily. • To liaise with clients and suppliers to delivery of the PR elements of all marketing campaigns• Ensure consistency between communications with the press and with clients
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Revenue Analyst

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Marketing - PR, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
• Providing analytical support for decision making in all revenue generating departments including Sales and Marketing, Rooms, Catering and Food & Beverage. • Updating IBP, STR• Monitoring competitor pricing through their own website and other automated channels (GDS, Expedia...)• Prepares ad-hoc reporting or tasks. • Internal communication effectiveness.• Perform any other duties which may be assigned by the management from time to time.
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Key Account Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuản lý điều hành, Việc làm bán hàng, Thực phẩm - Đồ uống
địa điểmHồ Chí Minh
• Build annual sales plan and execute activities for prioritized key accounts• Use the approach of cross portfolio-selling on defined KAs where the opportunity goes beyond the Good Food brands• Build KA-specific sales programmes to help sell-through the products with emphasis on menu-selling• Coordinate with distributors on daily operations to the assigned accounts to ensure the best-in-class customer services• Regularly visit customers (at least once per month) to maintain relationship and improve engagement level of customers• Implement best practices in key account management including: customer profiling, visit routing plan, basic steps of call, call reports, market intelligence report (category / customer insights, competitor activities and pricing)
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Graphic Designer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềThiết kế - Mỹ thuật
địa điểmHồ Chí Minh
Design all projects for Liberty Corp., Hotels and other Liberty Corp.’s agencies such as: brand identity guidelines, business ads, event … subject to order.
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HR & Admin Officer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
Human Resources:- Gather and monitor attendance record of all employees;- Conduct monthly payroll with payment reports and deductions, in timely and accurately manner;- Liaise with insurance company regarding administrations and compensation- Manage all leaves of employees and conduct reimbursements related to sick leave, maternity leave, ETC…when occur- Complete monthly/ annually PIT declaration of all employees- Arrange interviews by coordinating schedules- Prepare all necessaries for successful applicants including: Letter Offer, Contract, computer, working area, …ensure that they are ready in place before starting dateAdministration:- Ensure that all filings are organized according to the company policy and codes.- Receive and distribute in-coming and out-going correspondence, to ensure efficient delivery.- Purchase office stationary, furniture and equipment.- Perform other tasks assigned by superior.
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Revenue Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
- Analyze and report revenue management data, regularly check the input and quality of data (correct segmentation, denials tracking, etc.) and update the event database (e.g. in RMS).- Analyze the hotel performance in RMS as a basis for strategy decision.- Analyze results on a monthly basis, by day of week, segments and by comparison with competitors (benchmark) and budget.- Analyze the contracts performance (price, allotments, number of rooms sold) before decisions on renewals are taken.- Analyze period end and other data to identify trends, future need periods and obstacles to achieving goals. - Use reservations system and market intelligences to forecast, determine, implement and control selling strategies.- Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions) based on the previous analysis. - Compile information, analyzes and monitors actual sales against projected sales.- Set up and monitor combined marketing offers for all hotels.- Survey the market, the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies.- Use the tools provided and in compliance with Odyssea standards, maintain, update and share information in the areas of a master calendar of external event, competitor rate intelligence, RevPar penetration and optimization, market mix, arrival and spending patterns of commercial accounts.- Monitor competitor pricing for all revenue generating departments, understand the dynamic of the local market and the demand generators, and recommends appropriate actions in relation to the hotel’s pricing and market mix strategy.- Determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. - Implement denial reports, guest capture rate, loyalty program penetration both overall and by account, system contribution and trends in rooms and non-rooms revenues by channel, segment and account.- Maintain accurate reservation system and ensure that sales strategies and rate restrictions are communicated, implemented and modified as market change.- Be responsible for tracking and analyzing of booking pace, cut off enforcement for groups as well as denied and regretted business.- Be responsible for tool kit creation and deployment, pre-opening hotel revenue management tool kit, audit tool kit and perform auditing at any time.- Manage and be responsible for property distribution channels, such as GDS, IDS, OTA and Odyssea website- Implements and evaluates revenue tests, web survey and hotel positioning. - Ensure the optimal distribution of large volume requests (Business and Leisure Groups) into the same hotels on the market place. Calculate availability and minimum rate for the requests by using group quotation and displacement.- Ensure daily, weekly and monthly analysis revenue management and distribution reports are up to date and completed in accordance with standardized company procedures.- Ensure hotel is featured in major media (Trip advisor, Blogs, Forums) and monitor for comments and discussion about hotel.- Ensure hotel information in all channels are up to date. - Lead revenue and distribution weekly meeting within hotels and review rate/sell strategy with General Manager and all Head of Department related to revenue generating in the hotel.- Explore all online opportunities to catch demand and win the competition.ADMINISTRATION- Propose the tools for supporting hotel business, increasing high image ranking such as worldwide payment system, guest review Meta-search.- Build revenue system guideline, conduct training courses and monitor daily operation to hotel level.- Conduct sales strategy analysis and refine as appropriate to increase market share for all properties.- Create new, efficient and useful reporting format to support hotel daily business.- Develop new markets by signing new contracting with global online agents.- Corporate with head department and sales team in building annual revenue budget.- Ensure coordination, as well as provide training and audit with all hotels’ revenue managers.- Handle any issue happening in scopes of work during daily business, propose solutions to head department and corporate with relevant departments to fix, correct or minimize the risks and damage.- Perform other duties assigned by supervisor.
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Project Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKiến trúc - Tk nội thất, Quản lý điều hành, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
1. Main activity• Actively research and develop partnerships to operate hotels under brands managed by OHMC• Create and update OHMC efficient Development Kit including brands presentation, Odyssea Hospitality Management expertise, added values and benefits• Create and provide presentation and selling tools to OHMC team and Hotels on how to promote our brands and our hospitality management expertise• Ensure comprehension of company hotel brands with desired image and position, assure positioning amongst potential investors.• Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.• Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners needs and goals• Establish feasibility study and submit project and brand validated by VP to CEO • Close deals on Hotel Management Agreement following Company’s terms and strategy with formal MOU and HMA• Recommend Business Model and investment whenever applicable • Follow up application and terms of HMA : Payment, providing Branding, study and technical support, inspection … • Follow up with all parties (designers, architects, project management, suppliers, owners…) the construction and opening of hotels on time. Assist to key meetings and follow up required inspections• Set up and support Operating Preopening team and activities and liaise with owner representatives accordingly. 2/ Relations• Coordinate, primarily, with the real estate developers having hospitality program intention, investment bankers, Asset Management Company, individual Hotel / Asset owners looking for Management initiatives or consulting • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities...• Build up a comprehensive contact portfolio from all industries sector capable of bringing new business opportunity for the company including Governmental and Media contacts• Act at any time as a company and Brands ambassador and enhances organization reputation by accepting ownership for accomplishing new and different requests• Protects organizations value by keeping information confidential• Build and maintain an excellent trustable and durable relation with every parties and especially hotel owners and representatives3. Market trend• Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments• Active participation in the creation , exposure and deployment of appropriate new brands or projects managed by the company• Regularly conduct market research & monitor trend and coordinate and oversee this activity• Keep informed of developments of the Competitors, new destination, or zone revamping4. Planning and budgeting• Responsible to create a comprehensive Business Plan encompassing yearly network expansion, location scouting and targeted selection, travels plan, forecasted incremental revenue• Responsible for the achievement of development mission, goals and financial objectives. • Recommend and develop short and long-term plans, budgets goals and objectives to the CEO• Develop, implement and monitor systems and procedures necessary to the smooth operation of development function• Establish monthly reporting on achievement , Potential business , competition and trend
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Brand & Loyalty Supervisor

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Báo chí - Truyền hình, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
1. BRAND RESPONSIBILITIES- Create, develop and promote knowledge of Odyssea Hospitality, Liberty Central, Liberty Hotels and other brand collections.- Build, develop and provide brand marketing management, corporate identity management and sustainable development marketing for all hotels.- Build or corporate with third parties in creating new brands, including: brand standard, brand culture, brand corporate identity and collaterals, brand guidelines.- Coordinate and maintain the identity of the brand and all areas of communication that includes campaigns, social media, digital content, communication, CRM and online distribution channels.- Create alliances to elevate brand positioning, provide value to guest experience and drive ADR.- Ensure the communication of the brand in the internal departments and collaborate with the Odyssea Hospitality and hotel brands to ensure alignment in communication and activation.- Ensure that all tools and procedures are in place at hotels to engage guests in satisfaction survey tools.- Ensure that brand integrity and DNA is retained in all communication and key identity elements.- Establish, train & monitor brand’s audit criteria. - Perform audits when required and ensure actions are put in place by the hotel to improve below standard scores.- Oversee the creative direction of our external creative agencies, photographers, media companies and other suppliers for all brand & loyalty and marketing activities.- Monitor the hotels’ quality dash board and extract reports when required to communicate to the field. - Support commercial strategies of all hotels in the portfolio.2. LOYALTY RESPONSIBILITIES.- Execute customer relationship’s activities include but not limited to database management.- Responsible of being a “brand ambassador” at all time and ensure brand integrity and clarity are always maintained.- Responsible for revenue analytics, brand communications and e-commerce to run campaigns and other commercial opportunities.- Responsible for loyalty program design and management, partnership program solicitation, execution and strategic communication plans for all loyalty and subscription programs.- Implement a communications’ calendar utilizing existing and new communication channels as relevant to the market to grow customer loyalty and drive revenue.- Build and executive marketing strategies and plans to achieve key business objectives for loyalty and subscription programs to support the hotel network.- Develop and work with hotel teams to execute customer acquisition strategies.- Develop and manage performance versus benchmarks for CRM initiatives and objectives.- Develop and update policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the hotels.- Set business requirements for CRM infrastructure, lead generation, database acquisition, prioritization and deployment capabilities.- Provide input to the CRM capabilities, systems and information architecture for the company.- Drive CRM and loyalty programs assuring strategies deliver the necessary productivity benefits across all channels.- Drive the deployment and integration of loyalty products and achieve acquisition targets.- Keep abreast of new tools, technologies and evolving client needs to continually improve the management and execution of contact strategies.- Daily manage, control and monitor “Earn & Burn Process” to assure the program running smoothly. - Actively participate in and lead recruitment and talent development for the division/department to meet both current and future needs.- Assist with loyalty and subscription marketing/sales collateral production when required.- Collaborate with internal stakeholders (VPS, revenue management, general managers) to identify opportunities to drive revenue and formulate offers to members.- Analyze and report on the impact of marketing and communications’ activities on driving revenue and growing membership.- Develop strategic communications plans for the loyalty and subscription programs.- Perform other duties assigned by supervisor.3. PARTNERSHIP RESPONSIBILITIES- Identify partnership, marketing and communication opportunities to further expose our hotel brands and network as well as drive incremental revenue. - Identify opportunities to further expose our hotel brands and maximize revenue opportunities through sponsoring sporting/cultural/art events, where applicable in line with the brand strategy.- Direct the solicitation process and ensure all partnership offers are correctly loaded, communicated and can be booked via our website and call center.- Work with strategic partners to implement membership acquisition strategies.- Analysis and report on partnership outcomes.4. HOTEL SUPPORT.- Provide brands, loyalty and partnership, SOPs, guidebooks, communication templates, reporting tools and direction to all hotels. - Provide training to hotels, especially focus on their brand and loyalty champions and ensure those trainings are deployed at the hotel level.- Provide pre-opening brand, loyalty and partnership tool kits to all hotels.- Perform all necessary audits when applicable. - Establish procedures, processes and accurate information and analysis for all hotels that support loyalty marketing initiatives.- Assess all hotels’ performances and ensure all hotels are kept up to date on brand, loyalty programs, partnerships and marketing activities as well as providing marketing collateral templates as required.
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5. Marketing Executive

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Báo chí - Truyền hình, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
MEDIA & ADVERTISING - Seek and suggest ways of promoting and improving business;- Suggest written article, news, press release, visual material of Odyssea and hotels for distribution to media to support potential editorial;- Handle website & Facebook content including; creation, correction, adjustment; etc…- Monitor Odyssea website & Facebook to ensure all information, photo, content, facilities are updated;- Analytics marketing campaigns through Social Media data & report results.ADMINISTRATION- Be highly confidential in all matters relating to properties, company and office matters;- Ensure procedures established for the department are strictly adhered to in relation to attention to detail, presentation of work, working deadlines and punctuality;- Translate to English and sometime check Vietnamese wording to make sure it’s well in publicity;- Assist in paper works, projects such as presentation slides, SOP, typing, translating document, etc…- Attend sales meetings as scheduled;- Perform other duties assigned by superiors.
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Human Resource Manager

Thực tập sinh
Trên 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Nhân sự, Khách sạn - Nhà hàng
địa điểmHồ Chí Minh
1. Human Resources- Provide HR inputs to the business plan of the company and control the HR components of this plan .- Ensure the organization structure is aligned and suitably manpower; - Manage the HR operations based on a daily basic and up-to-date understanding of labour law; - Develop and monitor overall HR strategies, systems, tactics and procedures across the company;- Consult the management team on strategic HR, problem solving and organization matters;- Establish and ensure that HR operational policies and processes are adhered to and continually improved; - Bridge the management and employees by addressing demands, grievances or other issues; - Manage the recruitment and selection process; - Support current and future business needs through the development, engagement, motivation and preservation of human capital; - Oversee and manage a performance appraisal system that drives high performance; - Analyse the outcomes of performance appraisal system and improve them as well as develop all employees accordingly by working closely with all managers; - Maintain and develop compensation and benefits policies;- Maintain full records of each person’s employment history, both in HRIS and in paper form, and ensure all such information is kept confidential;- Manage, participate and evaluate in training and development programs for the company;- Investigate and review all disciplinary actions to ensure they are complying with the labor law, company rules and regulations. Consult with the managers an appropriate action and recommend the final in consultation with the management;2. Administration:- Manage all document related to company: stamp, legal documents, licenses;- Organize the office layout and order stationery, furniture and equipment;- Manage contract and price negotiations with office vendors, service providers.3. Hotel Supports :- Provide functional training to hotel HR, and conduct the audit periodically on hotel HR operations to ensure the compliance of policies and procedures within group;- Support hotel HR operations where necessary, including but not limited about recruitment, training, employee relations, C&B;- Perform other tasks assigned by superior.
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